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  • City of York Council (24 008 531)

    Statement Closed after initial enquiries Charging 04-Nov-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to refund her for the period her husband did not use the services of his care provider. This is because there is insufficient evidence of fault.

  • London Borough of Haringey (24 008 796)

    Statement Closed after initial enquiries Transport 04-Nov-2024

    Summary: We will not investigate Mr X’s complaint about the Council not taking any action against an individual he believes is using a blue badge fraudulently. This is because the claimed fault has not caused him any injustice.

  • Wiltshire Council (24 008 830)

    Statement Closed after initial enquiries Assessment and care plan 04-Nov-2024

    Summary: We will not investigate this complaint about an adult social care needs assessment and a failure to provide required support. There is insufficient evidence of fault to warrant an investigation.

  • Birmingham City Council (24 008 831)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 04-Nov-2024

    Summary: We will not investigate this complaint about problems with a housing benefit claim. This is because there are review and appeal rights the complainant can use. For other parts of the complaint there is insufficient evidence of fault by the Council.

  • Southampton City Council (24 009 871)

    Statement Closed after initial enquiries Trees 04-Nov-2024

    Summary: We will not investigate this complaint that the Council has refused to carry out work to a tree near the complainant’s property. This is because there is insufficient evidence of fault.

  • Derbyshire County Council (24 009 187)

    Statement Closed after initial enquiries Assessment and care plan 04-Nov-2024

    Summary: Ms X complains about Derbyshire County Council and Derbyshire Healthcare NHS Foundation Trust. She says the organisations acted with fault when she was detained in hospital under the Mental Health Act in 2022. Ms X’s complaint is late and there are not enough good reasons for the Ombudsmen to investigate it now.

  • Derbyshire Healthcare NHS Foundation Trust (24 009 187a)

    Statement Closed after initial enquiries Mental health services 04-Nov-2024

    Summary: Ms X complains about Derbyshire County Council and Derbyshire Healthcare NHS Foundation Trust. She says the organisations acted with fault when she was detained in hospital under the Mental Health Act in 2022. Ms X’s complaint is late and there are not enough good reasons for the Ombudsmen to investigate it now.

  • Suffolk County Council (24 009 231)

    Statement Closed after initial enquiries School transport 04-Nov-2024

    Summary: We will not investigate this complaint about the Council’s Post 16 transport policy and its decision not to provide transport for Mr X’s daughter, Y.

  • Isle of Wight Council (24 009 323)

    Statement Closed after initial enquiries Special educational needs 04-Nov-2024

    Summary: We will not investigate this complaint about delay following the annual review of an Education, Health and Care Plan. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice caused is not significant enough to warrant an investigation.

  • London Borough of Hammersmith & Fulham (24 009 639)

    Statement Closed after initial enquiries Private housing 04-Nov-2024

    Summary: We will not investigate this complaint about the Council’s request for the complainant to do repairs to a property the complainant rents to tenants. This is because there is insufficient evidence of fault by the Council.

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