Decision search
Your search has 51456 results
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Leicester City Council (24 006 372)
Statement Closed after initial enquiries Safeguarding 07-Jan-2025
Summary: We will not investigate this complaint about Mr Y’s care provision. There is not enough evidence of fault in relation to some parts of Mrs X’s complaint and of the parts remaining, it would be reasonable to allow the Council to conclude its safeguarding investigation.
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Tendring District Council (24 006 377)
Statement Not upheld Planning applications 07-Jan-2025
Summary: Mr X complains the Council did not properly consider a planning application near his home. The Council is not at fault.
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Oldham Metropolitan Borough Council (24 006 849)
Statement Closed after initial enquiries Charging 07-Jan-2025
Summary: We will not investigate this complaint about the Council’s involvement in the late Mrs Y’s social care. Part of the complaint is late without good enough reason to investigate it now. We cannot achieve anything meaningful now regarding Mrs Y’s care and the family’s involvement when Mrs Y was alive. Some points are more appropriately for the Information Commissioner. The Council has now replied to Mr X’s complaint, so we need not ask it to reply. If Mr X believes the Council is demanding the wrong amount for Mrs Y’s care, he can argue that point if the Council takes the estate to court.
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Report Upheld Special educational needs 07-Jan-2025
Summary: As part of an earlier investigation, the Council agreed with us to provide speech and language therapy (SALT) for Ms B’s daughter, Ms K, in line with her Education, Health and Care (EHC) Plan. It also agreed to make ongoing payments and, if it could not provide SALT, to complete a fundamental review of the situation and share this with Ms B and us. Ms B complained that the Council failed to provide the remedy as agreed with us. Ms B says this caused her distress and frustration and meant that her daughter missed the SALT she was entitled to.
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Statement Closed after initial enquiries Planning applications 06-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is not yet possible to decide if the complainant has suffered any significant injustice because of the alleged fault.
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Sandwell Metropolitan Borough Council (24 013 531)
Statement Closed after initial enquiries Allocations 06-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to end its main housing duty and its handling of the matter. This is because it would have been reasonable for Miss X to use her appeal rights to a court.
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Newark & Sherwood District Council (24 013 538)
Statement Closed after initial enquiries Private housing 06-Jan-2025
Summary: We will not investigate Mr X’s complaint the Council failed to accept liability for property damage caused by its contractor. This is because it is reasonable for the complainant to challenge the decision on liability in the County Court.
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Oxfordshire County Council (24 013 672)
Statement Closed after initial enquiries Street furniture and lighting 06-Jan-2025
Summary: We will not investigate this complaint about street lighting because there is not enough evidence of fault to justify investigating.
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London Borough of Barnet (24 014 343)
Statement Upheld Council tax 06-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision that the complainant does not qualify for the council tax single person discount. This is because the Council will invite the complainant to appeal to the Valuation Tribunal.
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London Borough of Hillingdon (24 015 605)
Statement Closed after initial enquiries Council tax support 06-Jan-2025
Summary: We cannot investigate this complaint about an overpayment of council tax reduction. This is because the complainant has appealed to the Valuation Tribunal.