Decision search
Your search has 51457 results
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Redcar & Cleveland Council (24 014 517)
Statement Closed after initial enquiries Council tax support 07-Jan-2025
Summary: We will not investigate this complaint about Council tax because there is a right of appeal and the matter has been remedied.
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Southend-on-Sea City Council (24 015 698)
Statement Closed after initial enquiries Other 07-Jan-2025
Summary: We will not investigate Mrs B’s complaint that Council workers damaged her car whilst cutting a grass verge. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.
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Walsall Metropolitan Borough Council (24 015 822)
Statement Closed after initial enquiries Council tax support 07-Jan-2025
Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to a Valuation Tribunal.
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Calderdale Metropolitan Borough Council (24 016 165)
Statement Closed after initial enquiries Leisure and culture 07-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to suspend Mr X’s membership at a leisure facility. There is not enough evidence of fault in the Council’s decision making.
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Statement Closed after initial enquiries Trees 07-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her claim for damage caused by tree roots inside her property. This is because the courts are better placed to assess liability for property damage.
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Stoke-on-Trent City Council (24 014 804)
Statement Closed after initial enquiries Child protection 07-Jan-2025
Summary: We cannot investigate Mr X’s complaint about information the Council provided to the court during court proceedings relating to his children because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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The ExtraCare Charitable Trust (24 015 185)
Statement Closed after initial enquiries Other 07-Jan-2025
Summary: We will not investigate Mr X’s complaint about the outcome of a Care Provider’s investigation into visitor conduct. This is because we could not add to its previous investigation or achieve the outcome he wants.
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London Borough of Sutton (24 012 802)
Statement Closed after initial enquiries Planning applications 07-Jan-2025
Summary: We will not investigate this complaint about the way the Council processed a planning application. We have not seen enough evidence of fault in the Council’s actions to justify an investigation. Also, we do not consider the complainant has suffered a significant personal injustice, nor can we achieve the outcome the complainant is seeking.
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Statement Closed after initial enquiries Trees 07-Jan-2025
Summary: We will not investigate this complaint about delay by the council in removing overgrown trees and ivy encroaching onto the complainant’s property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The Council confirms all planned tree work has been completed and the overgrown vegetation will complete the work by the end of the month. We consider further investigation will not lead to a different outcome.
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Kirklees Metropolitan Borough Council (24 012 851)
Statement Closed after initial enquiries Planning applications 07-Jan-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient evidence of fault in the way the Council considered the planning application.