Decision search
Your search has 51457 results
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Birmingham City Council (24 012 468)
Statement Closed after initial enquiries Allocations 08-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s housing application. This is because there is insufficient evidence of injustice.
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Kent County Council (24 012 472)
Statement Closed after initial enquiries Residential care 08-Jan-2025
Summary: We will not investigate Mrs X’s complaint about her father Mr Y’s care during a 2024 respite stay in a care home commissioned by the Council. An investigation by us would not add to the care firm’s complaint investigation and Council’s safeguarding process, nor achieve a different outcome.
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Salford City Council (24 012 513)
Statement Closed after initial enquiries Alternative provision 08-Jan-2025
Summary: We will not investigate this complaint that the Council failed to make alternative educational provision for the complainant’s daughter. The complaint is late and there are insufficient grounds for us to consider it now.
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Coventry City Council (24 012 612)
Statement Closed after initial enquiries Traffic management 08-Jan-2025
Summary: We will not investigate this complaint about the Council deciding to proceed with the implementation of a cycleway along the complainant’s road. There is not enough evidence that fault by the Council has caused the complainant a significant injustice or affected the decision to proceed with the scheme.
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London Borough of Lambeth (24 012 192)
Statement Closed after initial enquiries Allocations 08-Jan-2025
Summary: We will not investigate this complaint about the Council’s failure to re-house a social housing tenant due to neighbour nuisance. We cannot investigate complaints about tenancy management by social housing landlords. We will not investigate the Council’s assessment of her transfer application prior to the past 12 months. It was reasonable for Miss X to raise a complaint with us sooner. There is insufficient evidence of fault in the Council’s latest consideration of her application.
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Wokingham Borough Council (24 012 284)
Statement Closed after initial enquiries Special educational needs 08-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her child’s Education Health and Care Plan. It was reasonable for Miss X to have appealed to the Tribunal.
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Transport for London (24 001 427)
Statement Upheld Public transport 08-Jan-2025
Summary: We found fault by Transport for London on Miss Y’s complaint about it failing to accept responsibility for the problems she experienced when trying to renew her 60+ London Oyster card. It failed to give her information about alternative methods of payment and delayed sending her a new card. The agreed action remedies the injustice caused.
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Leicestershire County Council (24 013 400)
Statement Closed after initial enquiries Planning applications 07-Jan-2025
Summary: We will not investigate Mx X’s complaint about the Council’s responses to consultation about a planning application in its capacity as local highways authority. This is because there is not enough evidence of fault by the Council and it is not responsible for the decision to grant planning permission, which was made by the local planning authority.
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Tunbridge Wells Borough Council (24 013 428)
Statement Closed after initial enquiries Planning applications 07-Jan-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to adequately publicise a planning application. This is because there is not enough evidence of fault by the Council and we cannot achieve the outcome Mr X wants.
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Blackpool Borough Council (24 013 935)
Statement Closed after initial enquiries Planning applications 07-Jan-2025
Summary: We will not investigate this complaint about the Council approving a planning application for a development next to the complainant’s home. There is not enough evidence of fault in the wat the Council reached its decision, and the complainant may contact the ICO with any freedom of information concerns.