Decision search
Your search has 59870 results
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London Borough of Southwark (26 000 508)
Statement Closed after initial enquiries Other 13-Jul-2026
Summary: We will not investigate Mrs X’s complaint that the Council should refund mooring fees she overpaid due to a clerical error. The complaint is late, and I see no good reason why she couldn’t have complained to us sooner.
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London Borough of Bromley (26 000 805)
Statement Closed after initial enquiries Highway repair and maintenance 13-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a roadside wall because it is reasonable for the complainant to go to court.
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Kent County Council (26 001 351)
Statement Closed after initial enquiries Highway repair and maintenance 13-Jul-2026
Summary: We will not investigate Mr X’s complaint that his car was damaged during Council highway works. This is because it is reasonable for Mr X to pursue the matter through the courts.
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London Borough of Enfield (26 001 618)
Statement Closed after initial enquiries Council tax 13-Jul-2026
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a valuation tribunal.
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Wirral Metropolitan Borough Council (26 001 746)
Statement Closed after initial enquiries Council tax 13-Jul-2026
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal and the matter is out of time.
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Worcestershire County Council (26 001 998)
Statement Closed after initial enquiries Street furniture and lighting 13-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to remove streetlights from a bridge. This is because any personal injustice is not significant enough to warrant an investigation.
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London Borough of Barking & Dagenham (26 002 168)
Statement Upheld School admissions 13-Jul-2026
Summary: Miss X complained the Council refused her request for her summer-born child, Y, to be admitted to reception rather than year one when they start school in September 2027. We have found the Council at fault for not properly considering Miss X’s request. The Council has agreed to apologise and reconsider Miss X’s request.
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Warrington Council (26 002 262)
Statement Closed after initial enquiries Trees 13-Jul-2026
Summary: We will not investigate the Council’s decision not to carry out tree works. There is not enough evidence of fault in the Council’s decision-making process to warrant an investigation.
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Cheshire East Council (26 002 441)
Statement Closed after initial enquiries Highway repair and maintenance 13-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.
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London Borough of Lambeth (26 003 057)
Statement Closed after initial enquiries Parking and other penalties 13-Jul-2026
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.