Decision search
Your search has 59746 results
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Statement Closed after initial enquiries Housing benefit and council tax benefit 15-Jul-2026
Summary: We will not investigate this complaint about a housing benefit overpayment and appeal delays. This is because the complaint is late and there is no good reason for this. And even if we were to investigate, it is likely we would consider the Council has taken suitable action.
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West Sussex County Council (25 026 315)
Statement Closed after initial enquiries Safeguarding 15-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of a safeguarding referral. This is because any injustice is not significant enough to justify our involvement.
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Slough Borough Council (25 026 610)
Statement Closed after initial enquiries Parking and other penalties 15-Jul-2026
Summary: We will not investigate Ms X’s complaint about road markings causing ambiguity because any injustice is not significant enough to warrant an investigation.
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London Borough of Camden (25 026 773)
Statement Closed after initial enquiries Leisure and culture 15-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to make a reasonable adjustment Miss X requested on behalf of her child Y. This is because an investigation would be unlikely to result in a different outcome.
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London Borough of Hillingdon (25 026 888)
Statement Closed after initial enquiries Parking and other penalties 15-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to make changes to its parking permit charges. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Devon County Council (25 027 496)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2026
Summary: We will not investigate this complaint about the Council refusing to take enforcement action in respect of damage to the public highway. There is insufficient evidence of fault in the way the Council has responded to the complainant’s concerns, and it is reasonable for the complainant to use the alternative court remedy which is available.
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West Lancashire Borough Council (25 027 635)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to carry out any cleaning to a road near Mr X’s property. This is because there is insufficient evidence of fault by the Council.
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Southend-on-Sea City Council (25 027 742)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2026
Summary: We will not investigate this complaint about the Councils temporary closure of a public right of way. This is because there is not enough evidence of fault by the Council to justify investigating, and there is another body better placed to consider the complaint.
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Cheshire East Council (25 028 092)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2026
Summary: We will not investigate this complaint about the Council’s refusal to repair the pavements near Miss Y’s home. This is because it is reasonable to expect Miss Y to approach the courts who are better placed to consider the complaint.
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London Borough of Hounslow (25 028 332)
Statement Closed after initial enquiries Highway repair and maintenance 15-Jul-2026
Summary: We will not investigate this complaint about the Council failing to act on the complainant’s concerns that tree roots are affecting the use of a pavement where he lives. The Council has now proposed action which is a satisfactory way to address the complaint, and it is also reasonable to expect the complainant to use the alternative court remedy which is available.