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  • Worcestershire County Council (25 030 474)

    Statement Closed after initial enquiries Highway repair and maintenance 16-Jul-2026

    Summary: We will not investigate this complaint about the Council failing to unblock a drain to a satisfactory standard. This is because further investigation would not lead to a different outcome.

  • Milton Keynes Council (25 030 649)

    Statement Closed after initial enquiries Public transport 16-Jul-2026

    Summary: We will not investigate this complaint about the Council’s delay providing Mr X with a bus pass because there is not enough evidence of fault.

  • London Borough of Lambeth (25 030 760)

    Statement Closed after initial enquiries Parking and other penalties 16-Jul-2026

    Summary: We will not investigate this complaint about a personalised disabled parking request. We are unlikely to find fault with the Council for its decision, and only the Courts can decide if the Council has breached the Equality Act 2010.

  • Canterbury City Council (26 002 787)

    Statement Upheld Allocations 16-Jul-2026

    Summary: The Council was not at fault for its initial handling of Mr X’s homelessness application and housing register application. It accepted its homelessness duty to Mr X, offered him interim accommodation and properly assessed his housing priority. The Council was at fault for later delays in deciding whether it owed Mr X a main housing duty and medical priority. This caused Mr X uncertainty but did not impact Mr X’s homelessness or housing applications. The Council has agreed to apologise to Mr X.

  • Darlington Borough Council (26 002 980)

    Statement Closed after initial enquiries Highway repair and maintenance 16-Jul-2026

    Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.

  • London Borough of Hammersmith & Fulham (26 003 713)

    Statement Closed after initial enquiries Other 16-Jul-2026

    Summary: We will not investigate this complaint about the conduct of a blue badge investigation contractor. This is because most of it relates to a potential criminal investigation which lies outside our jurisdiction.

  • South Ribble Borough Council (26 003 951)

    Statement Closed after initial enquiries Disabled facilities grants 16-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s assessment for a Disabled Facilities Grant. There is not enough evidence of fault by the Council to justify investigating and further investigation would not lead to a different outcome.

  • London Borough of Richmond upon Thames (26 004 525)

    Statement Closed after initial enquiries Other 16-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council not treating footways during snow and ice weather conditions, in line with its Winter Service Plan. This is because it is unlikely we would find fault with the Council.

  • London Borough of Havering (26 005 184)

    Statement Closed after initial enquiries Parking and other penalties 16-Jul-2026

    Summary: We will not investigate this complaint about the Councils handling of a penalty charge notice it issued to Mr X. This is because there is not enough evidence of fault by the Council affecting Mr X’s right of appeal against the penalty charge notice and it is unlikely investigation would achieve any worthwhile outcome for Mr X.

  • Southend-on-Sea City Council (26 005 636)

    Statement Closed after initial enquiries Other 16-Jul-2026

    Summary: We will not investigate Mrs X's complaint about how the Council dealt with her information requests. We cannot decide what information a council should release or whether information has been correctly withheld or redacted. The Information Commissioner is best placed to consider these matters.

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