Decision search
Your search has 59746 results
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London Borough of Redbridge (25 022 742)
Statement Closed after initial enquiries Child protection 16-Jul-2026
Summary: We will not investigate this complaint about child protection, Special Educational Needs provision and Z’s Education, Health and Care Plan. This is because Mx Y could have appealed to the First-Tier Tribunal and there is insufficient evidence of fault.
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Oxfordshire County Council (25 023 025)
Statement Closed after initial enquiries Special educational needs 16-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to deliver provision in his child’s EHC plan and did not arrange suitable education for his child. This is because the issues are too closely linked to the content of the EHC plan, which Mr X has appealed to the Tribunal. We also cannot investigate issues about the internal management of a school.
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Blackpool Borough Council (25 023 138)
Statement Upheld Charging 16-Jul-2026
Summary: The Council was at fault for not providing Mrs X with required information about financial arrangements when her relative, Mr Y, moved to a care home in another council area. This caused Mrs X uncertainty and distress as she could not pay the requested top-up, placing Mr Y’s placement at risk. The Council has agreed to reduce the third party top-up to enable Mr Y to remain in the care home. The Council has also agreed to apologise to Mrs X, reimburse her for the top up she initially paid and make service improvements to prevent similar situations in the future.
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London Borough of Hackney (25 023 445)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Jul-2026
Summary: We will not investigate this complaint about the Council's management of Miss X's temporary accommodation and Housing Benefit account, which led to rent arrears. This is because the matters she complains about are subject to statutory rights of review and appeal, either to a tribunal or the court.
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London Borough of Waltham Forest (25 025 046)
Statement Closed after initial enquiries Other 16-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council issuing her a Fixed Penalty Notice for littering. The Council has already cancelled the notice and so there is no worthwhile outcome to be achieved in us investigating the matter now.
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Cambridgeshire County Council (25 025 162)
Statement Closed after initial enquiries Child protection 16-Jul-2026
Summary: We will not investigate Miss X’s complaint that the Council lied in Court. The law prevents us from investigating matters that were considered, or could have been considered, in Court.
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Cheshire East Council (25 025 339)
Statement Closed after initial enquiries Charging 16-Jul-2026
Summary: We will not investigate this complaint about delay in issuing a final bill for care fees as it would be unlikely to change the outcome of the complaint.
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Milton Keynes Council (25 025 822)
Statement Closed after initial enquiries Other 16-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to properly maintain a private walkway at the back of her property. This is because the issue does not cause Mrs X significant injustice and any dispute over whether it has fulfilled its obligations regarding her rights of access are is more appropriate for consideration by the courts.
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Bristol City Council (25 026 191)
Statement Closed after initial enquiries Traffic management 16-Jul-2026
Summary: We will not investigate Mr X’s complaint about the cancellation of his parking permit. There is not enough evidence of fault in the Council’s decision making. Also, further investigation by us would not lead to a different outcome.
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London Borough of Tower Hamlets (25 027 062)
Statement Closed after initial enquiries Other 16-Jul-2026
Summary: We will not investigate Miss X’s complaint about how the Council handled her case when she was fleeing domestic abuse. The complaint is late and there is no good reason for us to consider it now.