Decision search
Your search has 59746 results
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Norfolk County Council (26 000 223)
Statement Closed after initial enquiries Traffic management 19-Jul-2026
Summary: We will not investigate this complaint about the Council’s road closures on match days and the adequacy of signage for diversions. Mr X used his statutory right of appeal against a Penalty Charge Notice, and we cannot also consider Mr X’s representations against it. Any separable injustice experienced by Mr X is not so significant as to justify investigation by the Ombudsman.
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Bristol City Council (26 000 272)
Statement Closed after initial enquiries Traffic management 19-Jul-2026
Summary: We will not investigate this complaint about how the Council considered Ms X’s comments during a trial period of a low traffic scheme. There is insufficient evidence of fault by the Council and we could not achieve a different outcome by investigating the matter.
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Stoke-on-Trent City Council (26 000 867)
Statement Closed after initial enquiries Traffic management 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about an experimental scheme introducing traffic restrictions near a school. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Enfield (26 000 947)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about allocation of permits for a quieter neighbourhood scheme. The Council has now amended the scheme to allow residents to apply for a second permit. This is what Mr X wanted, so it is unlikely an investigation would lead to a different outcome or achieve anything more.
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Gloucestershire County Council (26 001 395)
Statement Closed after initial enquiries Highway repair and maintenance 19-Jul-2026
Summary: We will not investigate this complaint about the lack of consultation by the Council before it installed traffic restrictions outside Mr X’s home. We do not consider Mr X has suffered enough personal injustice to justify an investigation.
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Hertfordshire County Council (26 001 411)
Statement Closed after initial enquiries Traffic management 19-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to reimburse costs which he says he incurred due to inaccurate roadworks diversion signage delaying his travel. There is not enough evidence of fault in this decision to warrant an investigation.
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London Borough of Brent (26 008 258)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It was reasonable to expect Mr X to apply to the Traffic Enforcement Centre to seek to regain his appeal rights, and then to appeal to a tribunal.
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Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because it would be reasonable for Mr X to apply to the court to take the process back to an earlier stage.
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London Borough of Barnet (26 008 738)
Statement Closed after initial enquiries Highway repair and maintenance 19-Jul-2026
Summary: We will not investigate this complaint about a claim for damage to X’s driveway. This is because X has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.
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London Borough of Tower Hamlets (26 008 908)
Statement Closed after initial enquiries Allocations 19-Jul-2026
Summary: We will not investigate this complaint about the Council’s decisions relating to a housing application. This is because the matters X is complaining about, happened more than 12 months ago, and there are no good reasons to exercise discretion to consider it now.