Decision search
Your search has 59746 results
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London Borough of Lambeth (26 006 020)
Statement Upheld Parking and other penalties 19-Jul-2026
Summary: We have upheld Mr X’s complaint about the Council’s failure to provide a reply to his formal representations against a Penalty Charge Notice. This is because the Council has agreed to cancel it and refund Mr X with the amount he has already paid. This provides a proportionate remedy for the injustice caused.
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London Borough of Southwark (26 006 250)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mrs Y to go to the Traffic Enforcement Centre and the London Tribunals about the matter.
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London Borough of Enfield (26 007 292)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. The complainant has used the statutory representations and appeals procedure.
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Braintree District Council (26 008 059)
Statement Closed after initial enquiries Highway repair and maintenance 19-Jul-2026
Summary: We will not investigate this complaint about highway maintenance and repair because the courts are better placed to consider the complaint and it is reasonable to expect Miss X to go to court about the matter.
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London Borough of Southwark (26 008 124)
Statement Closed after initial enquiries Parking and other penalties 19-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of her representations against a penalty charge notice and requests for evidence relating to the penalty charge notice. This is because it is unlikely investigation would achieve any worthwhile outcome for Ms X.
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Transport for London (25 030 914)
Statement Closed after initial enquiries Public transport 19-Jul-2026
Summary: We will not investigate this complaint about the noise Miss X hears from a nearby tram station. This is because an investigation would be unlikely to find fault with TfL’s actions.
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East Sussex County Council (25 031 242)
Statement Closed after initial enquiries Traffic management 19-Jul-2026
Summary: We will not investigate this complaint about plans to install a bus lane. We are unlikely to find fault with the Council, and only the courts can decide whether the Council has breached the Equality Act.
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North Northamptonshire Council (25 031 296)
Statement Closed after initial enquiries Highway repair and maintenance 19-Jul-2026
Summary: We will not investigate Ms X’s complaint about the Council delaying in repairing highway defects outside her property. It was reasonable for Ms X to take any claim of highway maintenance failure to the Magistrates’ court. There is not enough evidence of Council fault to warrant us investigating and an investigation would not lead to a different outcome. It would be reasonable for Ms X to make any claim of property damage to the Council’s insurers and, if necessary, to the courts.
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Birmingham City Council (25 031 682)
Statement Closed after initial enquiries Highway repair and maintenance 19-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of the verges on a road Mr X uses. This is because he can pursue the matter in a court.
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Rotherham Metropolitan Borough Council (26 000 082)
Statement Closed after initial enquiries Other 19-Jul-2026
Summary: We will not investigate Miss X’s complaint that the Council did not remove flags from lampposts and public structures. This is because further investigation is unlikely to find evidence of fault in the Council's actions.