Archive has 57 results
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North East Lincolnshire Council (22 016 020)
Statement Closed after initial enquiries Building control 23-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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Broxtowe Borough Council (22 015 988)
Statement Closed after initial enquiries Building control 20-Mar-2023
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a building control matter. This is because we could not achieve any worthwhile outcome for Mr X.
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City of Doncaster Council (22 012 185)
Statement Upheld Building control 20-Mar-2023
Summary: We found fault on Mr J’s complaint about the Council’s Building Control team’s decision that installed downpipes which deviated from approved plans complied with building regulations. It failed to show how and why it reached this decision. The agreed action remedies the injustice caused.
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Statement Closed after initial enquiries Building control 16-Mar-2023
Summary: We will not investigate this complaint about the Council’s handling of a building control matter. This is because we cannot achieve the outcome Mr X wants.
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Ashford Borough Council (22 016 122)
Statement Closed after initial enquiries Building control 10-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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London Borough of Southwark (22 013 683)
Statement Closed after initial enquiries Building control 10-Mar-2023
Summary: We will not investigate this complaint about the way the Council carried out fire risk assessments on the building where the complainant’s home is located. We are unlikely to find fault in the way the Council completed the assessments. Nor is further investigation likely to lead to a different outcome.
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Harrogate Borough Council (22 015 626)
Statement Closed after initial enquiries Building control 03-Mar-2023
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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London Borough of Croydon (22 006 077)
Statement Not upheld Building control 23-Feb-2023
Summary: Mr X complained that the Council’s building control officer asked him to carry out unnecessary works to his property in order to obtain building approval. We have not investigated this complaint as it is unlikely to result in a finding of fault or any other meaningful outcome.
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London Borough of Bromley (22 007 523)
Statement Upheld Building control 23-Feb-2023
Summary: Mr B says the Council wrongly required him to implement items of construction that were not required under the building regulations and delayed recognising that, allowed its building control surveyor to treat him inappropriately, refused to change the building control surveyor and now refuses to visit his site. There is no fault in how the Council dealt with building control issues, in its decision not to change the building control surveyor or in its request for Mr B provide photographs instead of arranging site visits. The building control surveyor dealt with Mr B inappropriately on one occasion but the Council introduced suitable arrangements to manage contact but failed to explain that properly to Mr B. An apology is satisfactory remedy.
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Sunderland City Council (22 014 876)
Statement Closed after initial enquiries Building control 20-Feb-2023
Summary: We will not investigate Mr X’s complaint about the Council’s initial quote for its building control service. This is because there is not enough evidence of fault by the Council or to show its actions caused the injustice Mr X claims. If Mr X believes the Council is guilty of fraud or negligence, both of which are legal issues, it would be reasonable for him to take the matter to court.