Kingston Upon Hull City Council (22 016 132)

Statement Closed after initial enquiries Other 29-Mar-2023

Summary: We will not investigate this complaint about how the Council completed a section 7 report for the Court. We have no jurisdiction to investigate the content of reports prepared for the Court.

Royal Borough of Windsor and Maidenhead Council (21 012 481)

Report Upheld Other 28-Mar-2023

Summary: Councils are required by law to secure between 570 and 1,140 hours of free childcare over no fewer than 38 weeks for qualifying children in their area. This is known as the Free Early Education Entitlement.

Royal Borough of Windsor and Maidenhead Council (22 016 306)

Statement Closed after initial enquiries Other 27-Mar-2023

Summary: We will not investigate this complaint the Council’s Children’s Social Care assessment was flawed as it failed to properly consider parental alienation. The assessment was considered as part of court proceedings therefore we have no jurisdiction to investigate.

Calderdale Metropolitan Borough Council (22 015 967)

Statement Closed after initial enquiries Other 23-Mar-2023

Summary: We will not investigate this complaint about the Council’s conduct when it investigated non-attendance at school. There is not enough evidence of fault to justify our involvement.

Kent County Council (22 015 765)

Statement Closed after initial enquiries Other 23-Mar-2023

Summary: We will not investigate this complaint about the Council’s refusal to hold a separate Child Protection Conference for Miss X and her ex-partner. The Council has already accepted it was at fault and agreed separate review meetings. Further investigation would not lead to a different outcome.

Surrey County Council (22 014 833)

Statement Closed after initial enquiries Other 21-Feb-2023

Summary: We cannot investigate this complaint that the Council has allowed a third party to register the complainant’s daughter at a school. This is because he has taken the matter to court and this places the complaint outside our jurisdiction.

Hampshire County Council (21 018 723)

Statement Closed after initial enquiries Other 20-Feb-2023

Summary: We will not investigate this complaint about the Council’s decision to place Ms X’s child on a Child Protection Plan. That is because there is not enough evidence of fault to justify investigating.

Dorset Council (22 015 032)

Statement Closed after initial enquiries Other 20-Feb-2023

Summary: We will not investigate this complaint about a data breach. This is because the Information Commissioner’s Office is better placed to deal with the complaint.

London Borough of Redbridge (22 012 863)

Statement Upheld Other 14-Feb-2023

Summary: We will not investigate this complaint about the Council’s safeguarding procedures. That is because the Council has already accepted fault and apologised.

Hertfordshire County Council (22 014 034)

Statement Closed after initial enquiries Other 13-Feb-2023

Summary: We cannot investigate this complaint about the Council’s involvement in an unofficial school exclusion. This is because the law prevents us from investigating school disciplinary matters.