London Borough of Hounslow (21 014 501)

Statement Closed after initial enquiries Other 02-Feb-2022

Summary: We will not investigate this complaint about the data the Council holds about the complainant. It would be reasonable for the complainant to refer the matter to the Information Commissioner’s Office which is best placed and has legal authority to handle it.

Royal Borough of Kingston upon Thames (21 014 004)

Statement Closed after initial enquiries Other 31-Jan-2022

Summary: We will not investigate this complaint about the Council not including phone numbers on leaflets. This is because Miss B has not suffered an injustice because of the alleged fault. Also, there is not enough evidence of fault to justify an investigation.

Bournemouth, Christchurch and Poole Council (21 007 638)

Statement Closed after initial enquiries Other 28-Jan-2022

Summary: We cannot investigate this complaint about the verdict of a Coroner because we have no jurisdiction over the decisions of coroner’s. We will not investigate comments made by staff working for the coroners service, because we could not add to the Council’s investigation or achieve the outcome she wants.

Southend-on-Sea City Council (21 015 275)

Statement Closed after initial enquiries Other 27-Jan-2022

Summary: We will not investigate Mr B’s complaint about the Council’s delay responding to his freedom of information request. This is because it is reasonable for Mr B to complain to the Information Commissioner.

Nuneaton & Bedworth Borough Council (21 014 492)

Statement Closed after initial enquiries Other 27-Jan-2022

Summary: We will not investigate Mr X’s complaint that the Council has refused to deal with his freedom of information requests. It is reasonable for him to go to the Information Commissioner.

Nuneaton & Bedworth Borough Council (21 013 591)

Statement Closed after initial enquiries Other 25-Jan-2022

Summary: We will not investigate this complaint about the Council’s failure to communicate with the complainant through the phone. There is not enough evidence of fault to warrant an investigation. Moreover, any injustice is not significant enough to justify our involvement.

East Riding of Yorkshire Council (21 013 853)

Statement Closed after initial enquiries Other 25-Jan-2022

Summary: We will not investigate this complaint about how the Council dealt with a complaint about how public money has been spent. This is because the complaint is about a matter that affects all or most of the people in the Council’s area, placing the complaint outside of our jurisdiction.

Huntingdonshire District Council (21 007 925)

Statement Closed after initial enquiries Other 24-Jan-2022

Summary: Mr X complained the Council incorrectly suggested he damaged one of its buildings. Mr X was also unhappy with the way the Council handled his data and his complaint. Mr X said this situation caused him reputational damage and a loss of income. We have discontinued our investigation because the substantive complaint is out of time. It is also unlikely further investigation will achieve a different outcome, or the outcome Mr X seeks. The concerns Mr X has raised about data processing are better dealt with by the Information Commissioner’s Office.

City of York Council (21 013 762)

Statement Closed after initial enquiries Other 21-Jan-2022

Summary: We will not investigate Ms X’s complaint the Council used jargon when writing to her rather than plain English. The Council has not caused Ms X injustice and we cannot achieve what she wants. It would not be a good use of limited public resources to investigate.

West Sussex County Council (21 000 484)

Statement Upheld Other 21-Jan-2022

Summary: The Council failed to explain the reasons for its decision on Mr B’s Community Initiative Fund application. The Council should be open and transparent on decisions it makes. The Ombudsman found no evidence to question the decision itself, even though Mr B disagrees with it. So regardless of the fault, the outcome for Mr B and his community group would be the same.