London Borough of Barnet (21 017 333)

Statement Closed after initial enquiries Council house sales and leaseholders 22-Mar-2022

Summary: We will not investigate this complaint about the Council’s valuation of a property under the right to buy scheme. This is because the complainant has used their right of appeal to a tribunal.

Nottingham City Council (21 017 273)

Statement Closed after initial enquiries Council house sales and leaseholders 16-Mar-2022

Summary: We will not investigate Miss X’s complaint about the Council’s delays in progressing her Right to Buy application. This is because it is reasonable to expect Miss X to use the legal remedy available to her under the Right to Buy procedure in the County Court.

London Borough of Barking & Dagenham (21 016 905)

Statement Closed after initial enquiries Council house sales and leaseholders 14-Mar-2022

Summary: We will not investigate this complaint about delay with the complainants application under the right to buy scheme. This is because it is reasonable for her to use her legal remedy via the courts.

London Borough of Hillingdon (21 016 542)

Statement Closed after initial enquiries Council house sales and leaseholders 07-Mar-2022

Summary: We will not investigate this complaint that the Council delayed the complainants purchase of his property under the right to buy scheme and subsequently cancelled his application. This is because it would have been reasonable to have followed the statutory process regarding delays to the process and taken the matter to court. It is unlikely we could find fault with the Council’s decision to cancel the application.

Leicester City Council (21 013 827)

Statement Closed after initial enquiries Council house sales and leaseholders 04-Mar-2022

Summary: We will not investigate this complaint that the Council has delayed the purchase of a property under the Right to Buy scheme. This is because it is reasonable to expect her to use the remedy available to her via the courts.

Birmingham City Council (21 016 003)

Statement Closed after initial enquiries Council house sales and leaseholders 03-Mar-2022

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Right to Buy application. This is because we are unlikely to find evidence of fault by the Council.

London Borough of Hillingdon (21 015 844)

Statement Closed after initial enquiries Council house sales and leaseholders 02-Mar-2022

Summary: We will not investigate this complaint about the Council’s delay in processing her Right to Buy application for her Council home. It was reasonable for her to use the statutory procedure for delay in the purchase process. She could have sought a remedy in the County Court when the Council failed to send a decision within four weeks.

Birmingham City Council (21 016 173)

Statement Closed after initial enquiries Council house sales and leaseholders 01-Mar-2022

Summary: We will not investigate this complaint that the Council has delayed the purchase of a property under the Right to Buy scheme. This is because it is reasonable to expect her to use the remedy available to her via the courts.

Waverley Borough Council (21 013 473)

Statement Closed after initial enquiries Council house sales and leaseholders 09-Feb-2022

Summary: We will not investigate this complaint that the Council failed to adequately respond to the complainant’s concerns about her neighbour’s conservatory. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Some parts of the complaint are late, we cannot investigate concerns about the Council’s management of its social housing, and it is reasonable to expect the complainant to use the court remedy provided in the Right-to-Buy process to settle the dispute about the boundary position.

High Peak Borough Council (21 013 937)

Statement Closed after initial enquiries Council house sales and leaseholders 01-Feb-2022

Summary: We will not investigate this complaint about the Council’s valuation of a property under the right to buy scheme. This is because the complainant could have appealed to the District Valuer. Furthermore, the complaint is made late.