Archive has 103 results
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Rugby Borough Council (21 005 480)
Statement Closed after initial enquiries Noise 14-Sep-2021
Summary: We will not investigate this complaint about the way the Council dealt with the complainant’s complaint of noise nuisance. This is because our involvement at this point in time would not lead to a significantly different outcome for her.
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Dartford Borough Council (21 005 483)
Statement Closed after initial enquiries Noise 09-Sep-2021
Summary: We will not investigate this complaint about noise nuisance. This is because there is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Noise 07-Sep-2021
Summary: We will not investigate this complaint about how the Council has dealt with complaints about noise and odours. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is made too late, there is no evidence of fault by the Council and the complainants can seek a remedy in court.
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Bristol City Council (21 003 027)
Statement Closed after initial enquiries Noise 03-Sep-2021
Summary: We will not investigate this complaint about a noise nuisance. This is because the court is better placed to deal with the issue and we cannot achieve the outcome Mr Y wants.
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Calderdale Metropolitan Borough Council (20 010 189)
Report Upheld Noise 02-Sep-2021
Summary: Miss X complained about the Council’s delay investigating her complaints of noise nuisance and waste build up on a neighbouring property. She said her and her partner have suffered unbearable noise and vibrations from the loud music, and that the waste attracts pests.
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Ryedale District Council (21 004 819)
Statement Closed after initial enquiries Noise 01-Sep-2021
Summary: Mr X complained about the Council’s failure to take action over his complaints about noise nuisance. We will not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Cheshire East Council (20 005 989)
Statement Upheld Noise 27-Aug-2021
Summary: The Ombudsman found fault on Mrs H’s complaint against the Council about it failing to: make representations to a review committee; object to Temporary Events Notices; communicate with her properly; issue a valid Noise Abatement Notice; ensure there were no delays; consider evidence. The agreed action remedies the injustice caused.
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Statement Closed after initial enquiries Noise 25-Aug-2021
Summary: We will not investigate this complaint about the Council’s handling of communication concerning noise nuisance received from Mr X and other residents. This is because Mr X has not suffered injustice sufficient to warrant an investigation in connection with the communication and because an investigation into the Council’s handling of reports of noise nuisance is unlikely to lead to a different outcome.
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Birmingham City Council (19 018 571)
Statement Not upheld Noise 25-Aug-2021
Summary: Mr B complains the Council has not taken action on a noise nuisance which is impacting his family. The Ombudsman does not find fault with the Council for not taking further action following its investigation. This is because the Council investigated the alleged noise and collected evidence as to whether the noise was a statutory nuisance before making the decision not to take further action.
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Three Rivers District Council (21 004 390)
Statement Closed after initial enquiries Noise 23-Aug-2021
Summary: Ms X complains about the Council’s past handling of her complaints of noise nuisance. We will not investigate the complaint because an investigation into past events is unlikely to achieve a useful outcome.