Archive has 44 results
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Redcar & Cleveland Council (21 006 370)
Statement Not upheld Other 05-Jan-2022
Summary: Miss X complained about the Council’s decision to bill her for empty business rates. We discontinued our investigation as the courts are best placed to determine disputes about liability to pay business rates.
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Birmingham City Council (21 012 603)
Statement Closed after initial enquiries Other 05-Jan-2022
Summary: We will not investigate this complaint about a dispute regarding liability for business rates because this is a matter for the courts.
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Fareham Borough Council (20 011 159)
Statement Upheld Other 09-Dec-2021
Summary: Mr X complained the Council made a refund of business rates on a rented unit to the landlord even though Mr X is the registered rate payer. The Council acknowledges it should have contacted Mr X before paying the refund to the landlord’s bank account even though this was the account from which the business rates were paid. The Council has offered to now make the payment to Mr X.
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Stockton-on-Tees Borough Council (21 010 014)
Statement Closed after initial enquiries Other 12-Nov-2021
Summary: We cannot investigate Mr X’s complaint that the Council wrongly pursued him for business rates for which a third party is liable. This is because the matter concerns the start of court action. We cannot investigate Mr X’s complaint about the Council’s failure to obtain payment from the third party as the issue affects ‘all or most’ of the people in its area. Both issues are excluded from investigation under Schedule 5 of the Local Government Act 1974.
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Statement Closed after initial enquiries Other 09-Nov-2021
Summary: Mr X complains about the Council’s decision to hold him liable for business rates on a property. We will not investigate this complaint because this is a matter for the courts.
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Bedford Borough Council (21 009 130)
Statement Closed after initial enquiries Other 02-Nov-2021
Summary: Ms X complains about the Council’s use of bailiffs to enforce a debt. We will not investigate this complaint because there is no evidence of fault by the Council.
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City of Bradford Metropolitan District Council (21 008 994)
Statement Closed after initial enquiries Other 02-Nov-2021
Summary: We will not investigate Mr X’s complaint about the Council’s delay in informing him he would need to pay business rates for the 2020/21 financial year as the matter did not cause him significant injustice. We cannot investigate Mr X’s complaint about the Council’s issue of a court summons as the matter falls outside our jurisdiction.
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Statement Closed after initial enquiries Other 24-Oct-2021
Summary: Mr X complains about the way the Council communicated with him about a business rates matter. We will not investigate this complaint because there is no evidence of fault by the Council causing injustice.
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Slough Borough Council (21 007 245)
Statement Closed after initial enquiries Other 04-Oct-2021
Summary: We will not investigate this complaint about council tax liability because Mr Z can make an appeal to the Valuation Tribunal.
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Blackburn with Darwen Council (21 005 994)
Statement Closed after initial enquiries Other 27-Sep-2021
Summary: We will not investigate this complaint about council tax arrears because there is insufficient evidence of fault by the Council.