Archive has 78 results
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Bracknell Forest Council (20 002 783)
Statement Closed after initial enquiries Traffic management 12-Oct-2020
Summary: The Ombudsman will not investigate this complaint about a traffic management scheme. There is no evidence of fault by the Council and the complainant could have sought a remedy in court.
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London Borough of Bromley (20 003 025)
Statement Closed after initial enquiries Traffic management 12-Oct-2020
Summary: The Ombudsman cannot investigate this complaint about alleged failings with signage in a restricted parking zone. This is because penalties for parking contraventions carry a right of appeal to a statutory tribunal. Further, the Ombudsman cannot investigate a complaint about a penalty charge notice because where complainant has appealed to a tribunal.
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London Borough of Hackney (19 007 632)
Statement Not upheld Traffic management 08-Oct-2020
Summary: Ms C complains about the Council’s introduction of a cycle way which she says means a loss of parking and access to local shops by car which particularly affects her husband who is disabled and has a disproportionate and detrimental impact on her local Orthodox Jewish community. The Ombudsman has found no evidence of fault by the Council.
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Statement Closed after initial enquiries Traffic management 08-Oct-2020
Summary: The Ombudsman will not investigate this complaint about the Council not implementing traffic and parking restrictions in a residential area. This is because it is unlikely an investigation would find evidence of fault by the Council.
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London Borough of Lambeth (20 003 874)
Statement Closed after initial enquiries Traffic management 06-Oct-2020
Summary: The Ombudsman will not investigate this complaint about problems the complainant had renewing his parking permit. This is because there is insufficient evidence of injustice.
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London Borough of Camden (20 002 804)
Statement Closed after initial enquiries Traffic management 05-Oct-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s consultation for traffic restrictions in the street where she lives. This is because we are unlikely to find fault in the way it handled the consultation. An investigation by the Ombudsman is therefore not warranted.
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Royal Borough of Kingston upon Thames (20 003 791)
Statement Closed after initial enquiries Traffic management 05-Oct-2020
Summary: Miss X complained about safety issues following the Council’s introduction of a new cycleway scheme in her town. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault causing injustice to Miss X which would warrant an investigation.
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Wirral Metropolitan Borough Council (20 003 372)
Statement Closed after initial enquiries Traffic management 25-Sep-2020
Summary: The Ombudsman will not investigate Ms B’s complaint about road obstructions and parking enforcements. This is because there is insufficient evidence of fault by the Council which would warrant an investigation.
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Blackburn with Darwen Council (19 019 924)
Statement Upheld Traffic management 18-Sep-2020
Summary: Mr X complains the Council failed to investigate and act on his concerns about parking on lanes near his house. The Council failed to communicate with Mr X clearly and consistently. This caused Mr X avoidable stress and frustration. To remedy this, the Council has agreed to apologise to Mr X.
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London Borough of Barnet (20 002 085)
Statement Closed after initial enquiries Traffic management 08-Sep-2020
Summary: The Ombudsman will not investigate this complaint about an unauthorised access across the footway near the complainant’s home. The Council is considering what action to take and the Ombudsman cannot come to a meaningful view of the complaint until that process is complete.