Stockton-on-Tees Borough Council (20 001 214)

Statement Closed after initial enquiries Other 27-Jul-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about CCTV cameras close to his home. This is because the Information Commissioner’s Office is the appropriate body to consider his concerns.

Bassetlaw District Council (19 009 184)

Statement Closed after initial enquiries Other 23-Jul-2020

Summary: Mr B complains about the Council’s response to a water leak at the business premises he rents off the Council. He considers Council officers lied and their actions caused additional damage to his property. The investigation is discontinued as Mr B has alternative means of obtaining a remedy from the Council.

Rother District Council (20 000 740)

Statement Closed after initial enquiries Other 20-Jul-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about the quality of workmanship on the roof of her beach hut. This is because it would be reasonable for Mrs X to take the matter to court.

London Borough of Enfield (20 000 703)

Statement Upheld Other 17-Jul-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a council survey and delays in responding to his concerns. This is because the Council has agreed to the remedy Mr X asked for, and it is unlikely an investigation by the Ombudsman could achieve anything more.

Blackpool Borough Council (20 001 003)

Statement Closed after initial enquiries Other 16-Jul-2020

Summary: Mr X complains about the Council’s response to the ‘White Lives Matter Burnley’ banner that was flown above a football ground. The personal injustice caused to Mr X from this is not sufficient to warrant the Ombudsman’s involvement and he will not investigate.

Surrey County Council (20 000 527)

Statement Closed after initial enquiries Other 15-Jul-2020

Summary: The Ombudsman cannot investigate Miss B’s complaint about the Coroner’s reports and conduct. This is because the actions of the Coroner are not administrative functions of the Council’s staff.

Coventry City Council (20 001 086)

Statement Closed after initial enquiries Other 14-Jul-2020

Summary: The Ombudsman will not investigate this complaint that the Council is harassing the complainant because he complained. This is because there is an on-going police investigation and because Mr X is raising issues the Ombudsman has already considered.

West Berkshire Council (20 000 700)

Statement Closed after initial enquiries Other 14-Jul-2020

Summary: The Ombudsman will not investigate this complaint about a Community Protection Notice served on the complainant by the Council. This is because there is insufficient evidence of fault by the Council.

North East Lincolnshire Council (20 000 004)

Statement Closed after initial enquiries Other 07-Jul-2020

Summary: The Ombudsman will not investigate this complaint about the Council restricting the complainant’s contact with it. It is unlikely he would find there has been fault by the Council.

Swindon Borough Council (20 000 289)

Statement Closed after initial enquiries Other 07-Jul-2020

Summary: The Ombudsman will not investigate Mr X and Ms Y’s complaint about damage to their property from vegetation on council owned land. This is because the complaint is late, and the Ombudsman cannot establish liability in complaints involving damage to property. It is reasonable for Mr X and Ms Y to use the legal remedy available to them.