Salford City Council (20 009 062)

Statement Closed after initial enquiries Council tax 01-Feb-2021

Summary: Mr X complains about the impact on him of the Council’s attempts to recover an outstanding council tax debt belonging to a third party. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

Brighton & Hove City Council (20 009 283)

Statement Closed after initial enquiries Council tax 01-Feb-2021

Summary: We will not investigate this complaint about entitlement to the council tax single person discount. This is because the complainant could have appealed to the Valuation Tribunal.

London Borough of Richmond upon Thames (20 009 887)

Statement Closed after initial enquiries Council tax 28-Jan-2021

Summary: We cannot investigate Mr E’s complaint about interest on his council tax refund. The Valuation Office, not the Council, is the body responsible for the decision which affected Mr E, and it is not a body we can investigate.

London Borough of Croydon (20 009 200)

Statement Closed after initial enquiries Council tax 28-Jan-2021

Summary: We will not investigate Mr B’s complaint about the way the Council dealt with his council tax accounts. This is because it is unlikely we would find fault by the Council and recommend removal of the compliance and enforcement fees.

Sandwell Metropolitan Borough Council (20 009 355)

Statement Closed after initial enquiries Council tax 26-Jan-2021

Summary: Mr X, a landlord, complains about the Council’s decision to hold him liable for council tax on a property he lets. We will not investigate this complaint because he had the right of appeal to a Valuation Tribunal and the matter was considered by a court.

London Borough of Hounslow (20 007 861)

Statement Closed after initial enquiries Council tax 25-Jan-2021

Summary: Mr X disputes the Council’s decision to remove his single occupancy discount from his council tax. We will not investigate this complaint because he appealed to a Valuation Tribunal.

London Borough of Havering (20 009 002)

Statement Closed after initial enquiries Council tax 20-Jan-2021

Summary: Mr X complains that the Council banded his property incorrectly for council tax. We will not investigate this complaint because the decision was made by a body out of jurisdiction and he will have a right of appeal to a Valuation Tribunal.

East Riding of Yorkshire Council (20 008 909)

Statement Closed after initial enquiries Council tax 19-Jan-2021

Summary: We will not investigate this complaint about the Council’s decision to remove a council tax disability reduction. This is because the Council has provided a fair remedy and because the complainant could have appealed to the Valuation Tribunal.

London Borough Of Barnet (20 000 675)

Statement Not upheld Council tax 18-Jan-2021

Summary: Mr X complained the Council delayed applying Disability Band Reduction to his council tax account. The Council is not at fault.

East Suffolk Council (20 009 123)

Statement Closed after initial enquiries Council tax 18-Jan-2021

Summary: Mr X complains that a Council officer was rude and unhelpful regarding the payment of council tax. We will not investigate this complaint because the alleged injustice does not cause such significant personal injustice as to warrant investigation.