Archive has 383 results
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Statement Closed after initial enquiries Child protection 29-Nov-2019
Summary: The Ombudsman will not investigate Ms B’s complaint about the Council’s actions in placing her children under a child protection plan in 2016 or about its retention of information relating to this. This is because events from 2016 are too old to be investigated now and there is no evidence of fault by the Council in how it is holding information on its files.
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Telford & Wrekin Council (19 004 685)
Statement Closed after initial enquiries Child protection 29-Nov-2019
Summary: Mr F complains about the actions of the Council following an allegation about him made by one of his children. The Ombudsman will not investigate his complaint because an investigation would be unlikely to find fault in the way the Council started an assessment. Where there has been some fault, the Council has acknowledged it and apologised. Some parts of the complaint fall more within the remit of the Information Commissioner.
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Kent County Council (19 000 842)
Statement Not upheld Child protection 28-Nov-2019
Summary: Mr C complains about how the Council has managed matters relating to his son, who is a child in need. However, there is no evidence of fault in how the Council dealt with the matters raised by Mr C.
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Cheshire West & Chester Council (19 009 068)
Statement Closed after initial enquiries Child protection 28-Nov-2019
Summary: The Ombudsman cannot investigate Mr X’s complaints about the Police and allegations and events involving child protection which the Courts considered. We will not investigate earlier events as there are no compelling reasons the late complaint rule should not apply.
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Buckinghamshire County Council (18 019 617)
Statement Not upheld Child protection 25-Nov-2019
Summary: there is no evidence of fault in the way the Council conducted a child protection case conference in February 2019 or the actions it took regarding a possible “transfer of risk” given its duties in relation to working with other agencies to safeguard children.
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Surrey County Council (19 001 029)
Statement Upheld Child protection 25-Nov-2019
Summary: the Council accepts its communication with Mr P, a prisoner, about his son, B, a looked after child, has not been good and has apologised. This is a suitable remedy.
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Lincolnshire County Council (19 005 602)
Statement Closed after initial enquiries Child protection 25-Nov-2019
Summary: The Ombudsman cannot investigate Mr F’s complaint about the way the Council has responded to concerns about his daughter’s welfare. Most of the issues he raises have already been considered by a court and are therefore outside our jurisdiction. It is unlikely we would find fault with the Council’s handling of later events.
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Essex County Council (19 009 464)
Statement Closed after initial enquiries Child protection 23-Nov-2019
Summary: The Ombudsman will not investigate Mr A’s complaint that the Council has refused to amend its files to remove false information it holds about him. This is because he can bring his concerns to the attention of the Information Commissioner, who is better placed than the Ombudsman to consider them.
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Kent County Council (19 010 238)
Statement Closed after initial enquiries Child protection 19-Nov-2019
Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s children services team’s actions 15 years ago. There are no compelling reasons not to apply the late complaint rule.
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London Borough of Barnet (19 010 303)
Statement Closed after initial enquiries Child protection 19-Nov-2019
Summary: The Ombudsman cannot investigate Mr X’s complaint about information the Council’s children services team gave a Court. We cannot investigate court proceedings.