Archive has 546 results
-
South Gloucestershire Council (19 013 928)
Statement Closed after initial enquiries Council tax 20-Jan-2020
Summary: The Ombudsman cannot investigate this complaint about a Council Tax Benefit overpayment which arose in 2004. This is because the complainant appealed to the tribunal in 2006.
-
London Borough of Lambeth (19 014 026)
Statement Closed after initial enquiries Council tax 20-Jan-2020
Summary: Mr B complains about the Council’s handling of matters relating to his council tax liability. The Ombudsman will not investigate the complaint because the substantive matter falls outside our jurisdiction as Mr B has appealed to the Valuation Tribunal.
-
Statement Closed after initial enquiries Council tax 17-Jan-2020
Summary: Mrs X complains she was caused stress and inconvenience when the Council wrongly passed her personal data to a third party. The Ombudsman will not investigate as this is a complaint for the Information Commissioner’s Office.
-
Cheltenham Borough Council (19 013 965)
Statement Upheld Council tax 16-Jan-2020
Summary: The Ombudsman will not investigate this complaint that the Council did not provide information about the council tax premium for empty homes. This is because the Council has provided a remedy and there is not enough remaining injustice to require an investigation. In addition, the complainant could appeal to the Valuation Tribunal if she thinks the Council has failed to apply the premium correctly.
-
Coventry City Council (19 013 621)
Statement Closed after initial enquiries Council tax 16-Jan-2020
Summary: The Ombudsman has no jurisdiction to investigate this complaint about bailiffs seeking to execute an arrest warrant issued by a magistrates’ court.
-
Manchester City Council (19 016 455)
Statement Closed after initial enquiries Council tax 16-Jan-2020
Summary: The Ombudsman will not investigate Miss X’s complaint that the Council will not award a council tax discount on her second home as we cannot achieve the outcome Miss X wants.
-
London Borough of Haringey (19 008 928)
Statement Upheld Council tax 15-Jan-2020
Summary: There was fault by the Council, which wrongly applied a discount to the complainant’s Council Tax bill. This meant the complainant received an unexpected bill after believing she had paid the full amount, which is an injustice. The Council has agreed to offer her a financial remedy to recognise this injustice.
-
London Borough of Merton (19 013 215)
Statement Closed after initial enquiries Council tax 15-Jan-2020
Summary: Mr X complains that the Council did not send him a Council tax demand for a property he let until he received a Liability Order. The Ombudsman will not investigate this complaint because there was a legal remedy.
-
Salford City Council (19 013 306)
Statement Closed after initial enquiries Council tax 14-Jan-2020
Summary: The Ombudsman will not investigate this complaint about the way the Council handled the complainant’s council tax. This is because there is insufficient evidence of injustice to warrant an investigation.
-
London Borough of Waltham Forest (19 008 395)
Statement Closed after initial enquiries Council tax 14-Jan-2020
Summary: Mr X complained about the Council’s recovery of council tax arrears from his mother and its refusal to share information with him. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.