London Borough of Merton (19 013 215)

Category : Benefits and tax > Council tax

Decision : Closed after initial enquiries

Decision date : 15 Jan 2020

The Ombudsman's final decision:

Summary: Mr X complains that the Council did not send him a Council tax demand for a property he let until he received a Liability Order. The Ombudsman will not investigate this complaint because there was a legal remedy.

The complaint

  1. Mr X complains that the Council did not send him a Council tax demand for a property he let until he received a court decision.

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The Ombudsman’s role and powers

  1. We have the power to start or discontinue an investigation into a complaint within our jurisdiction. We may decide not to start or continue with an investigation if we think the issues could reasonably be, or have been, raised within a court of law. (Local Government Act 1974, sections 24A(6) and 34B(8), as amended)

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How I considered this complaint

  1. I have considered the complainant’s and the Council’s comments and the complainant has had an opportunity to comment on the draft decision.

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What I found

  1. Mr X is a landlord of a property he let to a tenant. The tenant left the property when Mr X was away and, on his return he found that the Council had obtained a Liability Order for unpaid Council tax from him. Mr X was considered liable after the tenant had left the property.
  2. The Council says that reminder letters and summons was issued to his address during this time but Mr X says he did not receive them. Mr X says that the court costs are unreasonable.
  3. The court’s decision to issue a Liability Order could be set aside if an application is made within 3 months. The court could also consider an argument that the costs sought by the Council were unreasonable.
  4. I consider therefore that this was a matter which could reasonably have been dealt with by court action.

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Final decision

  1. I will not investigate this complaint because this could be remedied in court.

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Investigator's decision on behalf of the Ombudsman

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