Archive has 37 results
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Essex County Council (19 020 446)
Statement Closed after initial enquiries Transport 31-Mar-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision that the complainant must provide a recent benefit decision letter before it will issue a Blue Badge. This is because there is insufficient evidence of fault by the Council.
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Leeds City Council (19 013 274)
Statement Not upheld Transport 25-Mar-2020
Summary: There is no evidence of fault in the way the Council reached a decision not to award Miss X a blue badge.
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London Borough of Hounslow (19 013 583)
Statement Not upheld Transport 24-Mar-2020
Summary: Ms X complained about the Council’s decision not to issue her a blue badge. The Ombudsman finds the Council was not at fault.
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Peterborough City Council (19 018 636)
Statement Closed after initial enquiries Transport 16-Mar-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to issue a Blue Badge under the hidden disabilities rule. This is because it is unlikely he would find fault by the Council.
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Statement Not upheld Transport 11-Mar-2020
Summary: the complainant says the Council failed to properly consider her application for a Blue Badge. The Council says it considered the information presented with the application and took advice but decided Mrs X had not passed the eligibility tests. The Ombudsman finds the Council acted without fault.
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City of Doncaster Council (19 018 561)
Statement Closed after initial enquiries Transport 10-Mar-2020
Summary: The Ombudsman will not investigate this complaint about the length of time that the Council has renewed the complainant’s Blue Badge. This is because there is insufficient evidence of fault by the Council.
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Bournemouth, Christchurch and Poole Council (19 017 173)
Statement Closed after initial enquiries Transport 09-Mar-2020
Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.
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Devon County Council (19 014 189)
Statement Upheld Transport 06-Mar-2020
Summary: The Council failed to properly consider Mrs X’s application for a blue badge. It wrongly reported Mrs X to have walked at a normal pace and speed when the evidence shows she walked at a very slow speed and stopped to complain of chest pain and dizziness.
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London Borough of Hounslow (19 013 686)
Statement Closed after initial enquiries Transport 05-Mar-2020
Summary: The Ombudsman will not investigate this complaint about how the Council considered the complaint’s application for a Disabled Person’s Parking Badge. This is because he is unlikely to find fault by the Council.
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London Borough of Harrow (19 018 690)
Statement Closed after initial enquiries Transport 05-Mar-2020
Summary: The Ombudsman will not investigate Mr B’s complaint about an application for a Blue Badge. This is because there is not enough evidence of fault by the Council so an investigation is not warranted.