Archive has 293 results
London Borough of Wandsworth (18 000 878)
Statement Closed after initial enquiries Allocations 29-Mar-2019
Summary: Mr X complained about the Council's assessment of his housing application. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault in the Council's assessment of his housing need.
London Borough of Redbridge (18 009 059)
Statement Closed after initial enquiries Allocations 28-Mar-2019
Summary: We will not investigate this complaint about the suitability of the temporary accommodation the Council offered Mrs Q. This is because she had a right of appeal to the County Court.
Waveney District Council (18 010 770)
Statement Not upheld Allocations 28-Mar-2019
Summary: There is no fault in the Council's decision to suspend Mrs X's housing application.
Liverpool City Council (18 013 899)
Statement Closed after initial enquiries Allocations 28-Mar-2019
Summary: Miss X complained about the Council's failure to allocate her a suitable property after it decanted her several years ago from her Council home. The Ombudsman cannot investigate this complaint. This is because Miss X is a council tenant who was moved to a temporary property under a decant scheme. This falls within the remit of the Housing Ombudsman service and is outside our jurisdiction.
Brighton & Hove City Council (18 017 404)
Statement Closed after initial enquiries Allocations 27-Mar-2019
Summary: Miss X complained about the Council's decision not to accept her onto its Housing Register following a review of her application. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
Birmingham City Council (18 007 952)
Statement Upheld Allocations 26-Mar-2019
Summary: Miss B complains the Council did not consider properly her application to the housing register. She says it disregarded her medical evidence. The Council did not say why it would not accept Miss B's explanations of why the address on the GP's letter was different to her home address. The Council will, within the next six weeks, apologise to Miss B and consider a fresh application from her.
South Cambridgeshire District Council (18 010 608)
Statement Not upheld Allocations 25-Mar-2019
Summary: Mr X complained the Council failed to properly assess his housing application. The Council was not at fault in how it considered Mr X's housing priority.
Sheffield City Council (18 009 535)
Statement Upheld Allocations 25-Mar-2019
Summary: Miss B complains about the way the Council has considered her application for re-housing and the priority awarded to her application. Miss B says that because the Council downgraded her application she is unlikely to be able to make a successful bid for a property. She says she needs to be closer to family for support and her current property is having an adverse impact on her health. There was fault by the Council in not allowing Miss B time to make direct bids with the increased priority the Council had awarded. As a result she missed out on a property and had the priority removed before she had chance to make a successful bid. The Council will, within a month of this decision, apologise, reinstate the higher priority and pay £500.
London Borough of Bromley (18 010 312)
Statement Upheld Allocations 25-Mar-2019
Summary: Mr X complains about the way the Council has dealt with his homeless application and its failure to provide him with suitable temporary or permanent accommodation. There was fault in the way the Council dealt with Mr X's homeless application, and this fault has caused Mr X an injustice.
Sheffield City Council (18 017 102)
Statement Closed after initial enquiries Allocations 22-Mar-2019
Summary: The Ombudsman will not investigate Mr B's complaint about the Council reducing his housing priority band from Band D to Band E. Further consideration of the complaint is unlikely to find fault with the way the Council made its decision.