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Transport archive 2018-2019


Archive has 106 results

  • Westminster City Council (18 012 590)

    Statement Not upheld Transport 26-Mar-2019

    Summary: The complaint concerns Miss B's application for a disabled person's parking badge. We did not find fault undermining how the Council reached its decision to refuse the application.

  • London Borough of Harrow (18 016 673)

    Statement Closed after initial enquiries Transport 22-Mar-2019

    Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

  • Cornwall Council (18 016 675)

    Statement Closed after initial enquiries Transport 21-Mar-2019

    Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

  • Oxfordshire County Council (18 017 039)

    Statement Closed after initial enquiries Transport 21-Mar-2019

    Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

  • Liverpool City Council (18 010 280)

    Statement Upheld Transport 14-Mar-2019

    Summary: There were errors in the way the Council handled a blue badge application which caused confusion. The Council has already carried out a further review in response to our enquiries and decided to issue a blue badge. It will also provide an apology. This is a satisfactory remedy for the injustice caused.

  • Essex County Council (18 016 039)

    Statement Closed after initial enquiries Transport 12-Mar-2019

    Summary: The Ombudsman will not investigate Mr A's complaint about the Council's decision he is not eligible for a Blue Badge. This is because there is no sign of fault in the Council's decision as it has been made in line with the current guidance on the issuing of Blue Badges from the Department for Transport.

  • London Borough of Harrow (18 012 958)

    Statement Upheld Transport 11-Mar-2019

    Summary: There was fault in the Council's decision to refuse Mr X's application for a blue badge for his daughter Miss Y. To remedy the injustice the Council will give Miss Y a blue badge for one year.

  • Sheffield City Council (18 016 467)

    Statement Closed after initial enquiries Transport 11-Mar-2019

    Summary: The Ombudsman will not investigate this Blue Badge complaint because the Council has now awarded a badge to the complainant.

  • Medway Council (18 010 119)

    Statement Upheld Transport 11-Mar-2019

    Summary: Mr B complains the Council did not deal with his application for a blue badge properly. The Council did not properly make a record of the walking assessment it carried out and did not give detailed reasons for rejecting his application. Mr B cannot be certain the Council assessed his application correctly. The Council has offered to reassess Mr B as well as provide more information in decision letters and this is an adequate remedy.

  • London Borough of Barnet (18 001 350)

    Statement Not upheld Transport 11-Mar-2019

    Summary: Ms B complains that the Council de-activated her freedom pass and required her to attend a medical assessment. She also complains about the Council's decision not to issue a replacement pass. On the evidence seen so far, the Ombudsman does not uphold Ms B's complaint. There is no evidence that the Council deactivated the pass. It was entitled to require her to attend a medical assessment and properly applied the guidance on eligibility for a freedom pass when deciding Ms B was not eligible.