Brighton & Hove City Council (19 000 201)

Report Upheld Assessment and care plan 10-Nov-2020

Summary: Ms M has been living in a care home, where she had been paying for her own care. When her capital reduced to £23,250 on 1 January 2018, she became eligible for Council funding. However, Ms M complains that when her capital reduced to £23,250, it took a long time for the Council to agree a personal budget that would be enough to continue to meet her needs. Instead, the Council told her she should move to a cheaper care home, even though the care homes offered by the Council were unsuitable and her GP said it would be detrimental for her mental and physical wellbeing to move to another home.

Hampshire County Council (19 016 357)

Report Upheld Assessment and care plan 06-Nov-2020

Summary: Mrs F complains the Council has failed to assess Mr G’s needs properly and has failed to provide him with a personal budget which is sufficient to meet his needs.

Westminster City Council (19 007 605)

Report Upheld Assessment and care plan 10-Sep-2020

Summary: Mr E, a legal representative at the Royal National Institute of Blind People (RNIB), complains for Mr F that Westminster City Council (the Council) reduced Mr F’s care hours in August 2018 and did not take into account information from his GP when reviewing his care and support plan after a hospital admission.

Hertfordshire County Council (19 000 200)

Report Upheld Assessment and care plan 07-Sep-2020

Summary: Mrs X complains the Council has failed to assess her needs properly, reducing her personal budget to a level which means it no longer meets them.