Case Ref: 24 003 962 Category: Adult care services Sub Category: Assessment and care plan

• The Council will review whether it has adequate provision for domiciliary care support and respite placement throughout its area to enable it to meet needs of service users, including those with challenging needs and requirements for consistency in service and carers.

Case Ref: 24 007 139 Category: Education Sub Category: Special educational needs

• The Council will take relevant action to ensure it properly considers and records its Section 19 duties to arrange suitable alternative education when a child is out of school and keeps this under regular review.
• The Council will review its process for when a child with an education, health and care plan is out of school, to ensure it meets its duty to secure the provision in the Plan as far as possible outside a school setting.

Case Ref: 24 006 512 Category: Education Sub Category: School transport

• Remind officers of the requirement to apply the ‘Dudley Test’ when considering school transport requests.

Case Ref: 23 013 555 Category: Adult care services Sub Category: Direct payments

• Remind relevant staff of the importance of completing timely reviews and issuing of support plans.

Case Ref: 23 007 626 Category: Education Sub Category: Alternative provision

• The Council agreed to introduce a process to ensure that before cases were considered by its Medical Support Panel (considering the needs of children out of school because of illness), it checked any relevant information held on its records in addition to that provided by the child's school. This was after the Council missed key information in this case provided by the child's parent which would have led the Panel to take a different decision.
• The Council also agreed to brief members of its Medical Support Panel on our expectation that when considering whether the Council needs to make alternative provision, it should have a clear picture of what provision the child's school is making for the pupil and if they can reasonably access this. The Council agreed this after this investigation found these matters were not clear when the case was presented to the Panel.
• The Council agreed to write to the Governing Body of the school in this case to clarify its expectations around reporting pupil absence, its medical needs policy and completion of referrals to the Medical Support Panel. It would also offer to meet with the school.

Case Ref: 22 014 198 Category: Education Sub Category: Special educational needs

• The Council has agreed to review how it will ensure it is recording and communicating decisions about alternative provision.

Case Ref: 22 007 447 Category: Adult care services Sub Category: Residential care

• The Council will provide evidence of the way it monitors the care services and improvement plan at Vauxhall Court Care Home

Case Ref: 23 010 460 Category: Education Sub Category: School admissions

• The Council will remind panel members that they must consider the best interests of the individual child in accordance with the code and the guidance. And they should clearly set out the individual best interests decision in their decision letter

Case Ref: 23 009 144 Category: Education Sub Category: School admissions

• The Council will remind panel members that they must consider the best interests of the individual child in accordance with the school admissions code and the guidance.

Case Ref: 23 009 013 Category: Education Sub Category: School admissions

• The Council will remind panel members that they must consider the best interests of the individual child in accordance with the code and the guidance. And they should clearly set out the individual best interests decision in their decision letter.