Service Improvements for Dacorum Borough Council

There are 3 results

  • Case Ref: 22 003 438 Category: Housing Sub Category: Allocations

    • The Council will carry out a review of the IT system used by its housing allocations service to ensure there are no glitches causing delays in the consideration of medical evidence provided by applicants.

  • Case Ref: 21 006 954 Category: Planning Sub Category: Other

    • b)remind its staff to ensure reasonable complaints and concerns are responded to as set out in the Council’s complaints policy.

  • Case Ref: 21 006 599 Category: Planning Sub Category: Enforcement

    • c)remind its staff to respond to enforcement reports as set out in its Policy, and when it agrees to provide a response; d)remind its enforcement officers to provide realistic estimated timescales of the next steps in its enforcement process, when a request is made to it, as set out in its Policy; e)review the current enforcement cases within the Area and compare these with what have been reported to it. Thereafter, provide Mr B with the timescales for its next steps in the enforcement process. This may any no action, or further action as set out in the Council’s Policy.

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