Case Ref: 19 020 843 Category: Education Sub Category: Special educational needs

• The Council has agreed to ensure staff within its SEN Service are aware of the Council’s section 19 duties and how to escalate concerns where a young person is not accessing education.

Case Ref: 18 018 286 Category: Adult care services Sub Category: Domiciliary care

• The Council will write to the Ombudsmen to explain what action it will take to: - Ensure there is clear local guidance in place for AMHPs regarding the need to consult with nearest relatives as part of the Mental Health Act Assessment process, in accordance with the requirements of the Mental Health Act Code of Practice. The Council will also explain what action it will to take to ensure AMHPs are familiar with this guidance.

Case Ref: 20 001 466 Category: Education Sub Category: School transport

• The Council agrees to review its commissioning arrangements for transport for children with complex needs and disabilities to ensure there is sufficient, timely provision in the future.

Case Ref: 19 020 940 Category: Education Sub Category: Special educational needs

• The Council should reviewhow it ensures Education Health and Care Plans are reviewed annually.
• The Council should remind staff of their responsibility to complete reviews of Education Health and Care Plans annually and to provide information included in the review.
• The Council should review how it records and response to requests for personal budgets.

Case Ref: 19 018 236 Category: Adult care services Sub Category: Safeguarding

• The Council has agreed to: • Remind social care staff that the Council has a duty to provide accommodation for homelessness applicants if it has reason to believe they may be homeless, eligible for assistance and have a priority need.
• • Put in place a process for dealing with homelessness referrals involving people with care and support needs. Housing should satisfy itself that interim accommodation is being provided if there is reason to believe the person may be homeless, eligible for assistance and have a priority need.

Case Ref: 19 018 053 Category: Education Sub Category: Special educational needs

• Issue written reminders to its staff to ensure they are aware of: 1. Their duty to provide full-time education where a child cannot attend school because of exclusion, medical reasons or otherwise. 2. Their duty to provide the provision set out in a child’s EHC plan. 3. Their responsibility to complete reviews annually. 4. The timescales set out in legislation after the annual review of an EHC plan.

Case Ref: 19 012 845 Category: Education Sub Category: Special educational needs

• The Council agreed to remind staff that amendment notifications must be sent to parents within four weeks following annual reviews for Education, Health and Care Plans.

Case Ref: 19 011 528 Category: Education Sub Category: Special educational needs

• It will consider whether its procedures are robust enough to ensure SEND ordersare implemented in statutory timescales and tell us what action it has taken,or will take, to achieve this.
• The Council will review its commissioning arrangements for therapies for children ineducational settings which are in a different county and tell us what action ithas taken, or will take, to achieve this

Case Ref: 18 014 794 Category: Education Sub Category: Special educational needs

• Undertake a review of practice relating to the communication and execution of requests from the Council for SEND assessments and ensure guidance and recommendations are circulated to professionals in both the Council and the NHS Trust.