South Northamptonshire District Council Find local authorities Annual statistics Sort annual statistics for South Northamptonshire District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigat ...

South Northamptonshire District Council Find local authorities Annual statistics Sort annual statistics for South Northamptonshire District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigat ...

Complaint Academy Contents: Chapter index for Complaint Academy Updated: 14 January 2026 Complaint Academy search Search this content Submit search Part 1 • Introduction Introduction Here you will find training resources, handouts and other useful information for delegates on our courses. If you need any of these documents in an accessible format, please email training@lgo.org.uk Last updated Jan ...

Barrow-in-Furness Borough Council Find local authorities Annual statistics Sort annual statistics for Barrow-in-Furness Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before w ...

Barrow-in-Furness Borough Council Find local authorities Annual statistics Sort annual statistics for Barrow-in-Furness Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before w ...

Complaint Handling Code Contents: Chapter index for Complaint Handling Code Updated: 01 February 2024 Complaint Handling Code search Search this content Submit search Part 9 • 8. Performance reporting and self-assessment 8. Performance reporting and self-assessment 8.1 Organisations should produce an annual complaints performance and service improvement report for scrutiny and challenge, which sh ...

Cyber security incident affecting three London boroughs Updated: 26 January 2026 We have reopened our service to people wanting to complain about the London boroughs affected by the recent cyber security incident. These councils were were: Westminster City Council Royal Borough of Kensington and Chelsea

Guidance on Jurisdiction Contents: Chapter index for Guidance on Jurisdiction Updated: 01 January 2026 Guidance on Jurisdiction search Search this content Submit search Part 8 • 8. Is there an alternative right or remedy? 8.1 Introduction S26(6) A Local Commissioner shall not conduct an investigation under this Part of this Act in respect of any of the following matters, that is to say- (a) any a ...

Corby Borough Council Find local authorities Annual statistics Sort annual statistics for Corby Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recomm ...

Corby Borough Council Find local authorities Annual statistics Sort annual statistics for Corby Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recomm ...