Barrow-in-Furness Borough Council
Annual statistics ?Find out more about annual statistics
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Complaints upheld
100% Complaints upheld by Barrow-in-Furness Borough Council
100% of complaints we investigated were upheld.
This compares to an average of n/a in similar authorities.
1 upheld decision
View upheld decisionsStatistics are based on a total of 1 investigations for the period between 1 April 2023 to 31 March 2024
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Compliance with Ombudsman recommendations
100% of cases were successfully implemented by Barrow-in-Furness Borough Council
100% of cases we were satisfied the Council had successfully implemented our recommendations.
This compares to an average of n/a in similar authorities.
Statistics are based on a total of 1 compliance outcomes for the period between 1 April 2023 to 31 March 2024
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Satisfactory remedies provided by the Council
0% Complaints with satisfactory remedy provided by Barrow-in-Furness Borough Council
In 0% of upheld cases we found the Council had provided a satisfactory remedy before the complaint reached the Ombudsman.
This compares to an average of n/a in similar authorities.
0 satisfactory remedy decisions
Statistics are based on a total of 1 upheld decisions for the period between 1 April 2023 to 31 March 2024
View all satisfactory remedy decisions
Annual letters
We write to councils each year to give a summary of the complaint statistics we record about them,
and their performance in responding to our investigations.
Public reports ?Find out more about public reports
In the last nine years, the Ombudsman has published the following public interest reports against Barrow-in-Furness Borough Council
No public reports published
Service improvements ?Find out more about service improvements
Since April 2018, the Council has agreed to make the following improvements to its services following an Ombudsman investigation. We list up to 10 cases below – click ‘view all’ if there are more.
Case reference: 20 009 461
Category: Planning
Sub Category: Enforcement
- the Council to prioritise the planning enforcement investigation and come to a decision on these matters
Case reference: 18 016 242
Category: Planning
Sub Category: Planning applications
- The Council agreed to review the wording of some conditions it used to ensure they met the legal and policy tests for planning conditions.
Last updated: 4 April 2015