• External consultations and inquiries https://www.lgo.org.uk/information-centre/about-us/external-consultations-and-inquiries

    External consultations and inquiries 2026 March - LGSCO consultation response to National Planning Policy Framework March - LGSCO response to Fostering consultation March - LGSCO response to CPA consultation 2025 September - LGSCO response to the MHCLG consultation on the Local Government Outcomes Framework September - LGSCO response to the MHCLG consultation on Changing the way government alloca ...

  • Memorandum of Understanding with The Housing Ombudsman https://www.lgo.org.uk/information-centre/about-us/others-we-work-with/housing-ombudsman-service/memorandum-of-understanding-between-the-housing-ombudsman

    Memorandum of Understanding with The Housing Ombudsman Updated: 01 December 2024 Memorandum of Understanding with The Housing Ombudsman search Search this content Submit search Contents Part 1: Introduction Part 2: Roles of the Parties to this Memorandum Part 3: Who can make a complaint Part 4: Working together Part 5: Review

  • St Edmundsbury Borough Council https://www.lgo.org.uk/your-councils-performance/st-edmundsbury-borough-council/statistics/

    St Edmundsbury Borough Council Find local authorities Annual statistics Sort annual statistics for St Edmundsbury Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not co ...

  • St Edmundsbury Borough Council https://www.lgo.org.uk/your-councils-performance/st-edmundsbury-borough-council/statistics

    St Edmundsbury Borough Council Find local authorities Annual statistics Sort annual statistics for St Edmundsbury Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not co ...

  • Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board https://www.lgo.org.uk/information-centre/about-us/others-we-work-with/enforcement-conduct-board/mou-lgsco-and-enforcement-conduct-board

    Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board Updated: 15 May 2025 Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board search Search this content Submit search Contents Part 1: Memorandum of Understanding Part 2: Working together

  • South Lakeland District Council https://www.lgo.org.uk/your-councils-performance/south-lakeland-district-council/statistics/

    South Lakeland District Council Find local authorities Annual statistics Sort annual statistics for South Lakeland District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

  • South Lakeland District Council https://www.lgo.org.uk/your-councils-performance/south-lakeland-district-council/statistics

    South Lakeland District Council Find local authorities Annual statistics Sort annual statistics for South Lakeland District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

  • Craven District Council https://www.lgo.org.uk/your-councils-performance/craven-district-council/statistics/

    Craven District Council Find local authorities Annual statistics Sort annual statistics for Craven District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Comp ...

  • Craven District Council https://www.lgo.org.uk/your-councils-performance/craven-district-council/statistics

    Craven District Council Find local authorities Annual statistics Sort annual statistics for Craven District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Comp ...

  • Guide for statutory officers and senior leaders: Effective oversight of complaint systems | Part 1 https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/guide-for-statutory-officers-and-senior-leaders-effective-oversight-of-complaint-systems?chapter=1

    Guide for statutory officers and senior leaders: Effective oversight of complaint systems Contents: Chapter index for Guide for statutory officers and senior leaders: Effective oversight of complaint systems Updated: 06 February 2025 Guide for statutory officers and senior leaders: Effective oversight of complaint systems search Search this content Submit search Part 1 • Executive summary Executi ...

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