St Edmundsbury Borough Council

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Annual letters

We write to councils each year to give a summary of the complaint statistics we record about them,
and their performance in responding to our investigations.

Annual letter archive

Public reports ?Find out more about public reports

In the last five years, the Ombudsman has published the following public interest reports against St Edmundsbury Borough Council

No public reports published

Service improvements ?Find out more about service improvements

Since April 2018, the Council has agreed to make the following improvements to its services following an investigation by the Ombudsman:

Case reference: 18 016 913

Category: Housing

Sub Category: Allocations

  • Within one month of my decision the Council should consider amending its allocations policy to reflect its practice of using local housing allowance rates rather than average property prices and rents when considering a person has sufficient financial resources to resolve their own housing need.

1

Service improvements agreed by St Edmundsbury Borough Council

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Last updated: 4 April 2015

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