• Dorset County Council leaves boy with special needs without proper education https://www.lgo.org.uk/information-centre/news/2019/sep/dorset-county-council-leaves-boy-with-special-needs-without-proper-education

    Dorset County Council leaves boy with special needs without proper education A boy with autism was left without proper education for two years by the former Dorset County Council after it failed to provide him with appropriate alternatives when it became clear mainstream school was not suitable for him. The boy, who also has Attention Deficit Hyperactivity Disorder (ADHD), started secondary schoo ...

  • Memorandum of Understanding with The Housing Ombudsman https://www.lgo.org.uk/information-centre/about-us/others-we-work-with/housing-ombudsman-service/memorandum-of-understanding-between-the-housing-ombudsman

    Memorandum of Understanding with The Housing Ombudsman Updated: 01 December 2024 Memorandum of Understanding with The Housing Ombudsman search Search this content Submit search Contents Part 1: Introduction Part 2: Roles of the Parties to this Memorandum Part 3: Who can make a complaint Part 4: Working together Part 5: Review

  • St Edmundsbury Borough Council https://www.lgo.org.uk/your-councils-performance/st-edmundsbury-borough-council/statistics

    St Edmundsbury Borough Council Find local authorities Annual statistics Sort annual statistics for St Edmundsbury Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not co ...

  • St Edmundsbury Borough Council https://www.lgo.org.uk/your-councils-performance/st-edmundsbury-borough-council/statistics/

    St Edmundsbury Borough Council Find local authorities Annual statistics Sort annual statistics for St Edmundsbury Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not co ...

  • Principles of Good Administrative Practice https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/principles-of-good-administrative-practice

    Principles of Good Administrative Practice Updated: 10 February 2025 Principles of Good Administrative Practice search Search this content Submit search Contents Part 1: Foreword Part 2: Getting it right Part 3: Being citizen focused Part 4: Being open and accountable Part 5: Acting fairly and proportionately Part 6: Putting things right Part 7: Seeking continuous improvement

  • South Lakeland District Council https://www.lgo.org.uk/your-councils-performance/south-lakeland-district-council/statistics

    South Lakeland District Council Find local authorities Annual statistics Sort annual statistics for South Lakeland District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

  • South Lakeland District Council https://www.lgo.org.uk/your-councils-performance/south-lakeland-district-council/statistics/

    South Lakeland District Council Find local authorities Annual statistics Sort annual statistics for South Lakeland District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

  • Craven District Council https://www.lgo.org.uk/your-councils-performance/craven-district-council/statistics

    Craven District Council Find local authorities Annual statistics Sort annual statistics for Craven District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Comp ...

  • Craven District Council https://www.lgo.org.uk/your-councils-performance/craven-district-council/statistics/

    Craven District Council Find local authorities Annual statistics Sort annual statistics for Craven District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Comp ...

  • Managing unreasonable actions by complainants: A guide for organisations https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/managing-unreasonable-actions-by-complainants-a-guide-for-organisations

    Managing unreasonable actions by complainants: A guide for organisations Updated: 01 April 2024 Managing unreasonable actions by complainants: A guide for organisations search Search this content Submit search Contents Part 1: Managing unreasonable actions by complainants Part 2: Principles Part 3: Definitions Part 4: Preventing unreasonable actions Part 5: Managing unreasonable actions Part 6: R ...

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