Audit and Risk Assurance Committee meeting - 15 May 2025 Welcome and introductions Apologies for Absence Declarations of interest Approve minutes of the meeting held on 30 January 2025 Matters arising (attached) CEO/Accounting Officer verbal update Draft Annual Report and Accounts 2024-25 2024/25 Internal Audit Annual Report and Opinion Internal Audit Progress Report Interim Progress Report Deep ...

Audit and Risk Assurance commitee meeting - 30 January 2025 Welcome and introductions Apologies for Absence Declarations of interest Approve minutes of the meeting held on 10 October and 6 Dec 2024 Matters arising (attached) CEO/Accounting Officer verbal update Internal Audit Progress report Key Financial Controls - creditors, procurement and whistleblowing audit report 2025-26 draft internal aud ...

Audit and Risk Assurance Committee meeting - 12 October 2023 1. Welcome and Introductions 2. Apologies for Absence 3. Declarations of Interest 4. Minutes of the meeting held on 26 January 2023 5. Matters arising Action Log (download report) 6. CEO/Accounting Officer verbal update 7. 2022-23 Annual Report and Accounts 8. Progress report from NAO 9. Audit and Risk Assurance Committee Annual Report ...

Islington woman scared she would be “left to die” due to council inaction A disabled Islington woman was left in a state of neglect after her local council took too long to decide what funding it would give her to manage her own support needs, the Local Government and Social Care Ombudsman has reported. The woman has several long-term health conditions that make it difficult for her to complete m ...

Delayed entry for summer-born children This fact sheet is aimed primarily at parents of summer-born children who want to complain to the Ombudsman about a decision by a council or other admission authority to refuse their request to delay their child’s entry to reception until compulsory school age. A summer-born child is one with a birthday between 1 April and 31 August inclusive. Background The ...

Commission meeting - 5 February 2026 Welcome and introductions Apologies Declarations of interest Any other business Minutes of the meetings held on 6 November and 5 December Matters arising (attached) Framework document - MHCLG/LGSCO Remuneration and Appointments Committee Audit and Risk Assurance Committee Board Effectiveness Review - analysis and themes Chair and Chief Executive's reports (att ...

Monthly News May 2022 26 May 2022 City council didn’t do enough to help abused resident 19 May 2022 Councils warned to ensure grant processes are transparent following Ombudsman complaint 19 May 2022 Equal access for all should be at the heart of services, Ombudsman says 12 May 2022 Council’s failure to pay agreed grant leaves family living on building site 12 May 2022 Family of seven left to liv ...

Financial Instructions Updated: 03 February 2026 Financial Instructions search Search this content Submit search Contents Part 1: 1. Introduction Part 2: 2. Budgets and estimates Part 3: 3. End of year procedures for Budget Part 4: 4. Funding and Income Part 5: 5. Banking arrangements and Government procurement cards (GPC) Part 6: 6. Payment of salaries, allowances and expenses Part 7: 7. Procure ...

Guidance on Jurisdiction Updated: 01 January 2026 Guidance on Jurisdiction search Search this content Submit search Contents Part 1: 1. Introduction Part 2: 2. Maladministration and Service Failure Part 3: 3. Is the authority within jurisdiction? Part 4: 4. Actions we can investigate Part 5: 5. Who can complain? Part 6: 6. Is the complaint in time? Part 7: 7. Is the complaint premature? Part 8: 8 ...

Assessment Manual Contents: Chapter index for Assessment Manual Updated: 05 January 2026 Assessment Manual search Search this content Submit search Part 13 • 12. Accessibility 12. Accessibility The LGSCO is committed to ensuring its service is accessible and easy to use for anyone who wants to complain about a local public service. We will carefully consider all service users’ requested means of ...