• Information Security Policy | Part 7 https://www.lgo.org.uk/information-centre/internal-policies/health-and-safety-and-information-management/information-security-policy?chapter=7

    Information Security Policy Contents: Chapter index for Information Security Policy Updated: 21 October 2025 Information Security Policy search Search this content Submit search Part 7 • 6.Protection of IT assets 6.1.Antivirus and email protection The IT Manager will ensure all LGSCO computers and laptops have updated antivirus software installed and that incoming email is scanned for threats. Wr ...

  • Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities | Part 4 https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/adult-social-care-complaints-reviews-and-appeals-a-good-practice-guide-for-local-authorities?chapter=4

    Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Contents: Chapter index for Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Updated: 06 February 2025 Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities search Search this content Submit search Part 4 • A model co ...

  • Joint data controller agreement between PHSO and LGSCO https://www.lgo.org.uk/adult-social-care/joint-data-controller-agreement-between-phso-and-lgsco

    Joint data controller agreement between PHSO and LGSCO Joint Data Controller Agreement between Parliamentary and Health Service Ombudsman and the Local Government and Social Care Ombudsman for complaint handling carried out by the Joint Working Team Last updated: March 2023 1. Parties to the agreement Parliamentary and Health Services Agreement (PHSO) Local Government and Social Care Ombudsman (L ...

  • Joint data controller agreement between PHSO and LGSCO https://www.lgo.org.uk/information-centre/about-us/others-we-work-with/parliamentary-and-health-service-ombudsman/joint-data-controller-agreement-between-phso-and-lgsco

    Joint data controller agreement between PHSO and LGSCO Joint Data Controller Agreement between Parliamentary and Health Service Ombudsman and the Local Government and Social Care Ombudsman for complaint handling carried out by the Joint Working Team Last updated: March 2023 1. Parties to the agreement Parliamentary and Health Services Agreement (PHSO) Local Government and Social Care Ombudsman (L ...

  • Health, Safety and Wellbeing Policy | Part 2 https://www.lgo.org.uk/information-centre/internal-policies/health-and-safety-and-information-management/health-safety-and-wellbeing-policy?chapter=2

    Health, Safety and Wellbeing Policy Contents: Chapter index for Health, Safety and Wellbeing Policy Updated: 05 August 2024 Health, Safety and Wellbeing Policy search Search this content Submit search Part 2 • Health, Safety, and Wellbeing Statement of Intent Health, Safety, and Wellbeing Statement of Intent The Commission for Local Administration in England’s policy is to: maintain safe and heal ...

  • Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services | Part 6 https://www.lgo.org.uk/local-government-ombudsman/access-denied-reducing-the-barriers-for-disabled-people-when-accessing-council-housing-and-homelessness-services?chapter=6

    Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services Contents: Chapter index for Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services Updated: 24 June 2025 Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services search ...

  • Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services | Part 6 https://www.lgo.org.uk/access-denied-reducing-the-barriers-for-disabled-people-when-accessing-council-housing-and-homelessness-services?chapter=6

    Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services Contents: Chapter index for Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services Updated: 24 June 2025 Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services search ...

  • Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services | Part 4 https://www.lgo.org.uk/local-government-ombudsman/access-denied-reducing-the-barriers-for-disabled-people-when-accessing-council-housing-and-homelessness-services?chapter=4

    Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services Contents: Chapter index for Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services Updated: 24 June 2025 Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services search ...

  • Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services | Part 4 https://www.lgo.org.uk/access-denied-reducing-the-barriers-for-disabled-people-when-accessing-council-housing-and-homelessness-services?chapter=4

    Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services Contents: Chapter index for Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services Updated: 24 June 2025 Access denied: Reducing the barriers for Disabled people when accessing council housing and homelessness services search ...

  • Policy on Access to Information | Part 7 https://www.lgo.org.uk/information-centre/internal-policies/health-and-safety-and-information-management/policy-on-access-to-information?chapter=7

    Policy on Access to Information Contents: Chapter index for Policy on Access to Information Updated: 19 November 2025 Policy on Access to Information search Search this content Submit search Part 7 • 6 Managing requests: timeframes 6.1 Clarifying the request Sometimes it may be necessary to ask for clarification of the request. This will be done by the IRO. The request to clarify should be sent a ...

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