Compliance Manual Contents: Chapter index for Compliance Manual Updated: 03 November 2025 Compliance Manual search Search this content Submit search Part 6 • Document retention with remedies over 12 months old Document retention with remedies over 12 months old In cases where a remedy is being chased for more than 12 months following the final decision, the original documents should be preserved ...

Assessment Manual Contents: Chapter index for Assessment Manual Updated: 05 January 2026 Assessment Manual search Search this content Submit search Part 6 • 5. Early Discretionary Decisions Cases passing the jurisdictional tests in the Assessment Code must then be assessed using the four discretionary tests: Public interest Injustice Fault Remedy In some cases, the combined effect of two or more ...

Guidance on Jurisdiction Contents: Chapter index for Guidance on Jurisdiction Updated: 01 January 2026 Guidance on Jurisdiction search Search this content Submit search Part 8 • 8. Is there an alternative right or remedy? 8.1 Introduction S26(6) A Local Commissioner shall not conduct an investigation under this Part of this Act in respect of any of the following matters, that is to say- (a) any a ...

Guidance on Jurisdiction Contents: Chapter index for Guidance on Jurisdiction Updated: 01 January 2026 Guidance on Jurisdiction search Search this content Submit search Part 6 • 6. Is the complaint in time? 6.1 26B Procedure for making complaints (1) Subject to subsection (3), a complaint about a matter under this Part of this Act must be made – (a) in writing, and (b) before the end of the permi ...

Carlisle City Council Find local authorities Annual statistics Sort annual statistics for Carlisle City Council by annual intervals 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombu ...

Craven District Council Find local authorities Annual statistics Sort annual statistics for Craven District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Comp ...

Sedgemoor District Council Find local authorities Annual statistics Sort annual statistics for Sedgemoor District Council by annual intervals 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance ...

Purbeck District Council Find local authorities Annual statistics Sort annual statistics for Purbeck District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not complying with ...

South Northamptonshire District Council Find local authorities Annual statistics Sort annual statistics for South Northamptonshire District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigat ...

Wycombe District Council Find local authorities Annual statistics Sort annual statistics for Wycombe District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman ...