Carlisle City Council
Annual statistics ?Find out more about annual statistics
-
Complaints upheld
0% Complaints upheld by Carlisle City Council
0% of complaints we investigated were upheld.
This compares to an average of 59% in similar authorities.
0 upheld decisions
Adjusted for Carlisle City Council's population, this is
0 upheld decisions per 100,000 residents.The average for authorities of this type is
1.4 upheld decisions per 100,000 residents.Statistics are based on a total of 3 investigations for the period between 1 April 2022 to 31 March 2023
-
Compliance with Ombudsman recommendations
No recommendations were due for compliance in this period
-
Satisfactory remedies provided by the Council
The Ombudsman did not uphold any complaints in this period
Annual letters
We write to councils each year to give a summary of the complaint statistics we record about them,
and their performance in responding to our investigations.
Public reports ?Find out more about public reports
In the last nine years, the Ombudsman has published the following public interest reports against Carlisle City Council
No public reports published
Service improvements ?Find out more about service improvements
Since April 2018, the Council has agreed to make the following improvements to its services following an Ombudsman investigation. We list up to 10 cases below – click ‘view all’ if there are more.
No service improvements published
Last updated: 4 April 2015