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Vulnerable people’s drug prescriptions to be reviewed following Ombudsman investigation
https://www.lgo.org.uk/information-centre/news/2023/aug/vulnerable-people-s-drug-prescriptions-to-be-reviewed-following-ombudsman-investigation
Vulnerable people’s drug prescriptions to be reviewed following Ombudsman investigation Hundreds of people across England with drug and alcohol dependencies who have been prescribed Valium long-term, will have their cases reviewed following an Ombudsman investigation. The Local Government and Social Care Ombudsman has found that Change Grow Live (CGL), on behalf of Cambridgeshire County Council, ...
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Yearly News
https://www.lgo.org.uk/information-centre/news/2023
Yearly News 2023 19 Dec 2023 Ombudsman publishes Annual Report and Accounts 28 Nov 2023 Nursing home fails to provide dignified care to Sandwell woman - Ombudsman 23 Nov 2023 Standing in the way of support – Ombudsman finds councils not doing enough to offer choice for parents 07 Nov 2023 Families in South Gloucestershire being denied the respite support they need - Ombudsman 02 Nov 2023 Council ...
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Manual for Councils | Part 6
https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/information-for-link-officers?chapter=6
Manual for Councils Contents: Chapter index for Manual for Councils Updated: 09 September 2025 Manual for Councils search Search this content Submit search Part 6 • The Ombudsman’s Processes Our processes Our processes can be described briefly as follows: a. Complaint received by council or authority We expect complainants to complain to the council first. If you have completed your consideration ...
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Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities | Part 1
https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/adult-social-care-complaints-reviews-and-appeals-a-good-practice-guide-for-local-authorities?chapter=1
Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Contents: Chapter index for Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Updated: 06 February 2025 Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities search Search this content Submit search Part 1 • Background ...
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Manual for Councils | Part 11
https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/information-for-link-officers?chapter=11
Manual for Councils Contents: Chapter index for Manual for Councils Updated: 09 September 2025 Manual for Councils search Search this content Submit search Part 11 • Annual review letters Annual review letters We write to councils and other authorities within our jurisdiction each year to feedback on performance and share key data. We report the following data for each authority: Complaints dealt ...
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Service Improvement results
https://www.lgo.org.uk/your-councils-performance/selby-district-council/serviceimprovements
Service Improvements for Selby District Council
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Public report results
https://www.lgo.org.uk/your-councils-performance/selby-district-council/publicreports
Public reports for Selby District Council
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Public report results
https://www.lgo.org.uk/your-councils-performance/northampton-borough-council/publicreports
Public reports for Northampton Borough Council
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Service Improvement results
https://www.lgo.org.uk/your-councils-performance/northampton-borough-council/serviceimprovements
Service Improvements for Northampton Borough Council
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Service Improvement results
https://www.lgo.org.uk/your-councils-performance/scarborough-borough-council/serviceimprovements
Service Improvements for Scarborough Borough Council