Case Ref: 18 013 961 Category: Planning Sub Category: Enforcement

• Carry out at least three unannounced visits to the site, at least one per month, at appropriate times of the day to ensure the developer is complying with relevant conditions, particularly hours of work. The Council should keep records of these visits, and a written analysis of Mr X's diary sheets. The Council should keep visiting the site on a monthly basis until the development is completed; and Report back to the Ombudsman at the end of the three-month period, giving details of the site visits made, and its analysis of Mr X's diary sheets.
• Review its policy for vexatious and unreasonable complainants to make sure any such complainant is warned about any behaviour that falls within the scope of the policy and is given the opportunity to change that behaviour before being designated as vexatious.