• South Somerset District Council https://www.lgo.org.uk/your-councils-performance/south-somerset-district-council/statistics/

    South Somerset District Council Find local authorities Annual statistics Sort annual statistics for South Somerset District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

  • St Edmundsbury Borough Council https://www.lgo.org.uk/your-councils-performance/st-edmundsbury-borough-council/statistics/

    St Edmundsbury Borough Council Find local authorities Annual statistics Sort annual statistics for St Edmundsbury Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not co ...

  • Suffolk Coastal District Council https://www.lgo.org.uk/your-councils-performance/suffolk-coastal-district-council/statistics/

    Suffolk Coastal District Council Find local authorities Annual statistics Sort annual statistics for Suffolk Coastal District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – no ...

  • Barrow-in-Furness Borough Council https://www.lgo.org.uk/your-councils-performance/barrow-in-furness-borough-council/statistics

    Barrow-in-Furness Borough Council Find local authorities Annual statistics Sort annual statistics for Barrow-in-Furness Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before w ...

  • Weymouth and Portland Borough Council https://www.lgo.org.uk/your-councils-performance/weymouth-and-portland-borough-council/statistics

    Weymouth and Portland Borough Council Find local authorities Annual statistics Sort annual statistics for Weymouth and Portland Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommenda ...

  • Barrow-in-Furness Borough Council https://www.lgo.org.uk/your-councils-performance/barrow-in-furness-borough-council/statistics/

    Barrow-in-Furness Borough Council Find local authorities Annual statistics Sort annual statistics for Barrow-in-Furness Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before w ...

  • Weymouth and Portland Borough Council https://www.lgo.org.uk/your-councils-performance/weymouth-and-portland-borough-council/statistics/

    Weymouth and Portland Borough Council Find local authorities Annual statistics Sort annual statistics for Weymouth and Portland Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommenda ...

  • Guidance on Jurisdiction | Part 11 https://www.lgo.org.uk/information-centre/staff-guidance/guidance-on-jurisdiction?chapter=11

    Guidance on Jurisdiction Contents: Chapter index for Guidance on Jurisdiction Updated: 24 March 2025 Guidance on Jurisdiction search Search this content Submit search Part 11 • 11. Should we investigate? 11.1 Introduction The Local Government Act 1974 s24A Power to Investigate sets out the basis for how we can use our discretion. We frequently refer to this as using ‘our general discretion’ or ‘O ...

  • How to complain about a council https://www.lgo.org.uk/for-advisors/leaflets/how-to-complain-about-a-council

    How to complain about a council Who we are We look at complaints about: councils some other authorities, including education admissions appeal panels all types of care services for adults, including care in a residential home or care at home. In this leaflet when we refer to ‘councils’ and ‘councillors’ - this applies to all the organisations we can investigate. There’s a full list on our website ...

  • City council censured for complaints response https://www.lgo.org.uk/information-centre/news/2021/may/city-council-censured-for-complaints-response

    City council censured for complaints response The Local Government and Social Care Ombudsman has heavily criticised Bristol City Council for failing to provide evidence it had completed recommendations in two separate complaints. Investigations into the complaints, which involved missed bin collections and noise nuisances, were completed in early 2020. In both cases the council accepted the Ombud ...

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