St Edmundsbury Borough Council Find local authorities Annual statistics Sort annual statistics for St Edmundsbury Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not co ...

Taunton Deane Borough Council Find local authorities Annual statistics Sort annual statistics for Taunton Deane Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

West Somerset District Council Find local authorities Annual statistics Sort annual statistics for West Somerset District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not co ...

Barrow-in-Furness Borough Council Find local authorities Annual statistics Sort annual statistics for Barrow-in-Furness Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before w ...

Barrow-in-Furness Borough Council Find local authorities Annual statistics Sort annual statistics for Barrow-in-Furness Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before w ...

Weymouth and Portland Borough Council Find local authorities Annual statistics Sort annual statistics for Weymouth and Portland Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommenda ...

Weymouth and Portland Borough Council Find local authorities Annual statistics Sort annual statistics for Weymouth and Portland Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommenda ...

Guidance on Jurisdiction Contents: Chapter index for Guidance on Jurisdiction Updated: 01 January 2026 Guidance on Jurisdiction search Search this content Submit search Part 11 • 11. Should we investigate? 11.1 Introduction The Local Government Act 1974 s24A Power to Investigate sets out the basis for how we can use our discretion. We frequently refer to this as using ‘our general discretion’ or ...

City council censured for complaints response The Local Government and Social Care Ombudsman has heavily criticised Bristol City Council for failing to provide evidence it had completed recommendations in two separate complaints. Investigations into the complaints, which involved missed bin collections and noise nuisances, were completed in early 2020. In both cases the council accepted the Ombud ...

Council care calculations called into question North Yorkshire Council has been told to re-calculate how much a woman should pay for her care after the Local Government and Social Care Ombudsman found issues with its predecessor’s sums. The family of a woman, who sold her house when she moved into a care home, complained the former county council had wrongly taken into account money the woman had ...