We are able to investigate some school related issues in which the local council is usually the responsible body - see subjects below.
Academies operate independently of local authorities, and we cannot currently look at complaints about them. You should speak to the academy initially about how to complain. They will provide you with a copy of their complaints procedure. If you have a complaint about an academy that you have been unable to resolve, you can write to the Secretary of State for Education. There are some exclusion and admission complaints we can look at if a school has recently converted to an academy - see the relevant guidance below.