Kent County Council (25 009 767)

Statement Closed after initial enquiries Street furniture and lighting 08-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to install a highway bollard on the corner of his property. There is not enough evidence of Council fault, nor injustice directly stemming from its actions or inactions, to warrant us investigating. We also cannot achieve the outcome Mr X seeks.

London Borough of Hounslow (24 022 722)

Statement Closed after initial enquiries Street furniture and lighting 05-Dec-2025

Summary: We will not investigate Mrs X and Mrs Y’s complaint that the Council failed to properly carry out a full consultation before moving a bus stop. This is because we cannot achieve the outcome the complainants want, and further investigation is unlikely to find evidence of fault by the Council.

Devon County Council (25 011 183)

Statement Closed after initial enquiries Street furniture and lighting 04-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council’s use of road signs. Any injustice is not significant enough to justify our involvement and it is unlikely we would achieve more than the Council’s response.

Lancashire County Council (25 004 117)

Statement Not upheld Street furniture and lighting 03-Dec-2025

Summary: Ms X complains about the Council’s decision to relocate a bus stop near to her property. We have found no evidence of fault in the way the Council considered these matters. So, we have completed our investigation.

London Borough of Lambeth (24 020 482)

Statement Upheld Street furniture and lighting 02-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a charging point and bike store outside his home. We have upheld part of the complaint, and the Council has agreed to take appropriate action. It would therefore not be proportionate to investigate.

Dorset Council (25 000 918)

Statement Not upheld Street furniture and lighting 28-Nov-2025

Summary: Mr X complained the Council failed to take action in respect of a street light that casts excessive light into the bedrooms of his home. There is no fault in how the Council and its contractor has investigated Mr X’s complaint and taken the decision that the light should not be adjusted.

Nottinghamshire County Council (25 011 830)

Statement Closed after initial enquiries Street furniture and lighting 18-Nov-2025

Summary: We will not investigate this complaint about the Council’s placement of street furniture. The injustice claimed by Mrs X is not significant enough to warrant our involvement. In any case, we cannot achieve the outcome sought by Mrs X.

Devon County Council (25 008 973)

Statement Closed after initial enquiries Street furniture and lighting 30-Oct-2025

Summary: We will not investigate Mrs X’s complaint about street lighting. This is because there is not enough evidence of fault.

Royal Borough of Kingston upon Thames (25 007 352)

Statement Closed after initial enquiries Street furniture and lighting 29-Oct-2025

Summary: We will not investigate this complaint that the Council has refused to remove an electrical cabinet from outside the complainant’s business. This is because it is unlikely we will find fault by the Council.

Hertfordshire County Council (25 009 284)

Statement Closed after initial enquiries Street furniture and lighting 28-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council’s plans to place a post and a speed limit sign outside his property. This is because there is insufficient evidence of fault by the Council and the injustice is not significant enough to warrant an investigation. There is also another body better placed to consider part of his complaint.