Recent statements in this category are shown below:
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London Borough of Lambeth (24 020 482)
Statement Upheld Street furniture and lighting 02-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a charging point and bike store outside his home. We have upheld part of the complaint, and the Council has agreed to take appropriate action. It would therefore not be proportionate to investigate.
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Statement Not upheld Street furniture and lighting 28-Nov-2025
Summary: Mr X complained the Council failed to take action in respect of a street light that casts excessive light into the bedrooms of his home. There is no fault in how the Council and its contractor has investigated Mr X’s complaint and taken the decision that the light should not be adjusted.
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Nottinghamshire County Council (25 011 830)
Statement Closed after initial enquiries Street furniture and lighting 18-Nov-2025
Summary: We will not investigate this complaint about the Council’s placement of street furniture. The injustice claimed by Mrs X is not significant enough to warrant our involvement. In any case, we cannot achieve the outcome sought by Mrs X.
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Devon County Council (25 008 973)
Statement Closed after initial enquiries Street furniture and lighting 30-Oct-2025
Summary: We will not investigate Mrs X’s complaint about street lighting. This is because there is not enough evidence of fault.
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Royal Borough of Kingston upon Thames (25 007 352)
Statement Closed after initial enquiries Street furniture and lighting 29-Oct-2025
Summary: We will not investigate this complaint that the Council has refused to remove an electrical cabinet from outside the complainant’s business. This is because it is unlikely we will find fault by the Council.
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Hertfordshire County Council (25 009 284)
Statement Closed after initial enquiries Street furniture and lighting 28-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s plans to place a post and a speed limit sign outside his property. This is because there is insufficient evidence of fault by the Council and the injustice is not significant enough to warrant an investigation. There is also another body better placed to consider part of his complaint.
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Kingston Upon Hull City Council (25 008 991)
Statement Closed after initial enquiries Street furniture and lighting 19-Oct-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigating.
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Statement Closed after initial enquiries Street furniture and lighting 08-Oct-2025
Summary: We will not investigate this complaint about the Council not taking action to remove a sign from a footpath. The personal injustice is not significant enough to justify our involvement.
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Wokingham Borough Council (25 015 448)
Statement Closed after initial enquiries Street furniture and lighting 07-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to provide appropriate signage on a road diversion. This is because any injustice Mr X experienced is not sufficient to warrant an investigation.
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Worcestershire County Council (25 005 933)
Statement Closed after initial enquiries Street furniture and lighting 01-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council delaying in repairing a pedestrian barrier and bollards at a road junction. There is insufficient significant personal injustice caused to Mr X by the matters complained of to warrant us investigating.