London Borough of Newham (19 005 579)

Category : Transport and highways > Parking and other penalties

Decision : Not upheld

Decision date : 16 Oct 2019

The Ombudsman's final decision:

Summary: The Ombudsman has discontinued his investigation into Ms B’s complaint about discrimination by an enforcement officer acting on behalf of the Council. Ms B has withdrawn her complaint because it is resolved.

The complaint

  1. Ms B complained about discrimination by an enforcement agent acting on behalf of the Council.

Back to top

The Ombudsman’s role and powers

  1. We can decide whether to start or discontinue an investigation into a complaint within our jurisdiction. (Local Government Act 1974, sections 24A(6) and 34B(8), as amended)

Back to top

How I considered this complaint

  1. I considered the information provided by Ms B.

Back to top

Final decision

  1. Ms B has told us she wishes to withdraw her complaint because the Council has resolved the matter prior to the Ombudsman beginning an investigation. As no meaningful outcome can be achieved by continuing, we have discontinued the investigation.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings