Recent statements in this category are shown below:
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Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council saying it is not responsible for maintaining a hedgerow between the highway and the residential area where the complainant lives. There is insufficient evidence of fault in the way the Council has responded to the complainant’s concerns, and we could not achieve the outcome he is seeking.
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Central Bedfordshire Council (25 026 477)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of highway drains because it is reasonable for the complainant to go to court.
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Hampshire County Council (25 028 214)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate Mr X’s complaint about the deterioration of a highway crossover. This is because there is not enough evidence of fault to justify an investigation.
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Sefton Metropolitan Borough Council (25 028 251)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about sand obstructing a section of coastal path. Mr X has not suffered a significant personal injustice. There is also insufficient evidence of fault in how the Council considered the matter.
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Leicestershire County Council (25 028 685)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s actions to address flooding. This is because there is not enough evidence of fault.
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Hertfordshire County Council (25 029 170)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about how the Council dealt with Ms X's complaints about flooding on a residential road. This is because further investigation would not lead to a different outcome.
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Welwyn Hatfield Borough Council (25 029 541)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to replace parking signage on a single lamppost in Mr X’s road. We do not consider that Mr X has suffered a significant personal injustice which justifies an investigation.
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London Borough of Waltham Forest (25 030 094)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision-making process regarding a speed table installed near Mrs X’s property. This is because the complaint is late and there are no good reasons for this.
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Lancashire County Council (25 030 676)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to fully address Mr X’s complaint and failure to follow the complaint procedure. We do not consider Mr X has suffered a significant personal injustice which warrants an investigation.
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Wakefield Metropolitan District Council (25 030 761)
Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026
Summary: We will not investigate this complaint about how the Council responded to reports of road defects. This is because any injustice is not significant enough to warrant an investigation by the Ombudsman.