London Borough of Lewisham (26 000 073)

Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2026

Summary: We will not investigate this complaint about how the Council handled Mr X’s complaint about the height of speed bumps near his home. This is because we have decided any injustice is not significant enough to justify our involvement.

Surrey County Council (26 016 532)

Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2026

Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.

Middlesbrough Borough Council (26 000 831)

Statement Closed after initial enquiries Highway repair and maintenance 21-Sep-2026

Summary: We will not investigate this complaint about highway repair and maintenance. There is not enough evidence of fault to justify investigating, further investigation would not lead to a different outcome and any injustice is not significant enough to justify our involvement.

Essex County Council (26 010 634)

Statement Closed after initial enquiries Highway repair and maintenance 17-Sep-2026

Summary: We will not investigate this complaint about the Council’s failure to cut back vegetation on highway land which Mr X says is affecting his property. This is because there is not enough evidence of fault by the Council.

Bristol City Council (26 011 448)

Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2026

Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.

London Borough of Waltham Forest (26 015 953)

Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2026

Summary: We will not investigate Miss X’s complaint about a claim for damage to her motor vehicle. This is because she has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable for Miss X to use her legal remedy.

Devon County Council (26 017 119)

Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2026

Summary: We will not investigate Mr B’s complaint that the Council should take responsibility for the maintenance of a road which is in a poor condition. This is because there is not enough evidence of fault to justify an investigation.

Lancashire County Council (26 004 188)

Statement Closed after initial enquiries Highway repair and maintenance 15-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council’s failure to resolve problems with a streetlight. This is because there is insufficient evidence of fault by the Council. We will not investigate the Council’s handling of a Subject Access Request because the Information Commissioner’s Office is better placed to decide this complaint.

London Borough of Haringey (26 008 320)

Statement Closed after initial enquiries Highway repair and maintenance 15-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of an insurance claim for damage to Ms X’s car caused by a pothole in the highway surface. The Council has rejected liability and the courts are better placed to determine whether the claim should be upheld.

Essex County Council (26 016 610)

Statement Closed after initial enquiries Highway repair and maintenance 14-Sep-2026

Summary: We will not investigate this complaint about temporary traffic lights. This is because we have decided any injustice is not significant enough to justify our involvement.