Lancashire County Council (25 004 622)

Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2025

Summary: We will not investigate this complaint about highway maintenance and repair because any injustice is not significant enough to justify our involvement.

Norfolk County Council (25 002 847)

Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council’s actions and decisions regarding a privately-owned hedge next to part of the pathway on the road where he lives. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating and we cannot achieve the outcome Mr X seeks from his complaint.

Essex County Council (25 003 092)

Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2025

Summary: We will not investigate Mr X’s complaint about problems resulting from a temporary road closure. This is because any injustice to is not significant enough to justify our involvement.

London Borough of Barnet (25 004 625)

Statement Closed after initial enquiries Highway repair and maintenance 04-Aug-2025

Summary: We will not investigate this complaint about highway repair because the court is better placed to consider the complaint, and it is reasonable to expect Mr Y to use his right to go to court about the matter.

Wokingham Borough Council (25 004 204)

Statement Closed after initial enquiries Highway repair and maintenance 04-Aug-2025

Summary: We will not investigate this complaint about damage to Mr X’s car caused by a highway defect because the Council’s payment of the claim is a sufficient remedy and it is unlikely that further investigation would achieve significantly more for Mr X.

Devon County Council (25 002 233)

Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2025

Summary: We will not investigate Mr X’s complaint that it is failing to adequately maintain a road in its area. If Mr X is unhappy with the Council’s actions, it is reasonable for him to pursue the matter in court.

Devon County Council (25 002 867)

Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2025

Summary: We will not investigate this complaint about the Council’s refusal to move a road sign. We cannot determine whether the sign is on the public highway or require the Council to move it. Therefore we consider an investigation will not lead to a worthwhile outcome.

East Riding of Yorkshire Council (25 001 640)

Statement Closed after initial enquiries Highway repair and maintenance 31-Jul-2025

Summary: We will not exercise discretion investigate this complaint about flooding on a private road. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.

Worcestershire County Council (25 008 301)

Statement Closed after initial enquiries Highway repair and maintenance 28-Jul-2025

Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to pursue her compensation claim at court.

Essex County Council (25 004 821)

Statement Closed after initial enquiries Highway repair and maintenance 28-Jul-2025

Summary: We will not investigate this complaint about highway repair and maintenance because the courts are better placed to consider the complaint.