Decision search
Your search has 53192 results
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London Borough of Havering (25 006 914)
Statement Closed after initial enquiries Council tax 12-Aug-2025
Summary: We will not investigate this complaint about a Council tax discretionary payment as there is a right of appeal to a Valuation Tribunal.
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East Riding of Yorkshire Council (25 007 079)
Statement Closed after initial enquiries Council tax support 12-Aug-2025
Summary: We will not investigate this complaint about the way the Council calculated the complainant’s council tax support and council tax. This is because the complainant could have appealed to the Valuation Tribunal and used her internal review rights.
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Oxford City Council (25 007 720)
Statement Closed after initial enquiries Council tax 12-Aug-2025
Summary: We will not investigate this complaint about a Council tax liability. This is because it is reasonable to expect Miss X to use her right of appeal to the Valuation Tribunal.
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Plymouth City Council (25 007 803)
Statement Closed after initial enquiries Council tax 12-Aug-2025
Summary: We will not investigate this complaint about Council tax liability or the Council’s handling of this complaint. This is because Ms X has the right of appeal to the Valuation Tribunal and it is reasonable to expect her to exercise this right.
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London Borough of Waltham Forest (25 008 035)
Statement Closed after initial enquiries Council tax support 12-Aug-2025
Summary: We cannot investigate Ms X’s complaint about council tax support. This is because the law does not allow us to investigate matters that have been appealed to a tribunal.
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Central Bedfordshire Council (25 008 190)
Statement Closed after initial enquiries School admissions 12-Aug-2025
Summary: We will not investigate Ms X’s complaint about the Council’s school admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Ms X to lose out on a school place.
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London Borough of Brent (25 009 206)
Statement Closed after initial enquiries Council tax 12-Aug-2025
Summary: We will not investigate this complaint about a Council tax exemption because there is a right of appeal to a Valuation Tribunal. Further, there is insufficient evidence of fault by the Council.
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North Yorkshire Council (24 012 483)
Report Upheld Other 12-Aug-2025
Summary: Mr X complained about the Council’s delay in dealing with his application for a Disabled Facilities Grant (DFG) for an extension to his property. As a result, Mr X and his family have lived in overcrowded accommodation for longer than necessary which has had a significant impact on his children due to their needs.
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London Borough of Hammersmith & Fulham (24 014 331)
Statement Closed after initial enquiries Child protection 11-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of matters involving his children. The law prevents us from investigating anything that is or has been the subject of court proceedings. For any matters not addressed by the Court, it is unlikely investigation by us would lead to a different outcome.
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Wigan Metropolitan Borough Council (24 016 243)
Statement Upheld School transport 11-Aug-2025
Summary: Mrs X complained the Council refused to provide her child with school transport. She said the Council did not consider her child’s special educational needs and behavioural issues which mean it is dangerous and impossible for them to walk to school, even when accompanied. Mrs X said this caused unnecessary and avoidable distress, worry and frustration. We find the Council at fault and this caused injustice. The Council has agreed to make a fresh decision.