Decision search
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Durham County Council (24 022 165)
Statement Closed after initial enquiries Child protection 18-May-2025
Summary: We cannot investigate Ms X’s complaint about how a school handled an allegation. This is because we have no powers to investigate complaints about the school’s actions in relation to this matter. We will not investigate Ms X’s complaint about the Local Authority Designated Officer process. This is because it has not yet been addressed through the Council’s complaints procedure.
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Leicester City Council (24 022 401)
Statement Closed after initial enquiries Other 18-May-2025
Summary: We cannot investigate this complaint that Miss X was unfairly removed from a college course. This is because the law prevents us from investigating complaints about what happens in schools.
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London Borough of Bexley (24 022 485)
Statement Closed after initial enquiries Parking and other penalties 18-May-2025
Summary: We will not investigate this complaint about a dropped kerb because there is insufficient evidence of fault by the Council and because part of the complaint is late.
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Staffordshire County Council (24 022 852)
Statement Closed after initial enquiries Other 18-May-2025
Summary: We cannot investigate this complaint about the actions of the Council’s children’s services during private court proceedings. The law prevents us from investigating what happened in court.
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East Sussex County Council (24 022 892)
Statement Closed after initial enquiries Highway repair and maintenance 18-May-2025
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating and it is reasonable to expect Mr Y to take the matter to court if he wishes to pursue his complaint.
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London Borough of Bromley (24 023 017)
Statement Closed after initial enquiries Transport 18-May-2025
Summary: We will not investigate this complaint about how the Council dealt with an application for a Blue Badge. This is because there is insufficient evidence of fault.
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Essex County Council (24 023 099)
Statement Upheld Special educational needs 18-May-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Broxbourne Borough Council (24 023 145)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate this complaint about fees for council tax arrears. This is because there is insufficient evidence of fault by the Council.
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London Borough of Islington (24 023 193)
Statement Closed after initial enquiries Other 18-May-2025
Summary: We will not investigate Miss X’s complaint about information handling and data protection. The complaint is late and there is no good reason to investigate now.
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London Borough of Islington (24 023 223)
Statement Closed after initial enquiries Allocations 18-May-2025
Summary: We will not investigate this complaint about housing allocations. The complaint is late and there is no good reason to investigate now.