Decision search
Your search has 54734 results
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East Hertfordshire District Council (24 022 847)
Statement Closed after initial enquiries Planning applications 03-Jul-2025
Summary: We will not investigate this complaint about the way the Council considered and approved an application for retrospective listed building consent. We have not seen enough evidence of fault in the Council’s actions. And it is reasonable to expect the complainant to contact the Information Commissioner’s Office with her concerns about the Council withholding information.
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Bristol City Council (25 000 815)
Statement Closed after initial enquiries Refuse and recycling 03-Jul-2025
Summary: We will not investigate this complaint about missed recycling collections. The Council has apologised to the complainant and taken steps to improve the service. We consider further investigation will not lead to a different outcome.
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Manchester City Council (25 000 925)
Statement Closed after initial enquiries Planning applications 03-Jul-2025
Summary: We will not investigate this complaint about the Council’s consideration of the layout of a development where the complainant lives. We consider an investigation will not lead to a different outcome.
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West Suffolk Council (25 001 040)
Statement Closed after initial enquiries Council tax 03-Jul-2025
Summary: We will not investigate this complaint about how a Council has handled Council Tax liability on a property. Further investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Charging 03-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal of his claim for additional heating and electricity costs to be included as disability related expenditure in his son’s financial assessment. This is because there is insufficient evidence of fault.
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London Borough of Bromley (24 023 425)
Statement Closed after initial enquiries Homelessness 03-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision that Ms X was intentionally homeless as she had the right to appeal to the county court. We also will not investigate the Council’s refusal to accept a new homelessness application from her. This is because there is insufficient evidence of fault by the Council to justify an investigation.
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West Sussex County Council (25 000 030)
Statement Closed after initial enquiries Other 03-Jul-2025
Summary: We will not investigate this complaint about damage caused to a property when removing equipment that did not belong to the Council. There is not enough evidence to prove fault by the Council, and property damage/theft is a matter for the police and insurers to investigate.
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Lancashire County Council (25 000 130)
Statement Closed after initial enquiries Special educational needs 03-Jul-2025
Summary: We will not investigate this complaint about information provided to us by the Council in relation to Mrs X’s previous complaint. This is because we cannot determine whether the information was libellous/defamatory, and if Mrs X believed it affected our decision she should have requested a review.
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West Northamptonshire Council (25 000 241)
Statement Upheld Child protection 03-Jul-2025
Summary: We have upheld Mr X’s complaint because the Council failed to consider her complaint under the statutory children’s complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.
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London Borough of Richmond upon Thames (25 000 289)
Statement Closed after initial enquiries Antisocial behaviour 03-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his complaint about a high hedge. The complaint is late and there is no good reason to investigate now.