Decision search
Your search has 54735 results
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Birmingham City Council (24 018 415)
Statement Closed after initial enquiries School transport 23-Jul-2025
Summary: We will not investigate this complaint about a home to school transport application. There is no significant injustice from any fault by the Council, and it is unlikely that further investigation would lead to a different outcome.
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Leicestershire County Council (24 018 756)
Statement Not upheld Disabled children 23-Jul-2025
Summary: Miss X complained the Council failed to properly assess her child (Y’s) blue badge application and unreasonably rejected her appeal of this. The Council considered Y’s application and appeal in line with the relevant law and policies without fault.
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Wiltshire Council (24 019 602)
Statement Closed after initial enquiries Public transport 23-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision that the complainant is not entitled to a companion bus pass. This is because there is insufficient evidence of fault by the Council.
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Barnsley Metropolitan Borough Council (24 020 565)
Statement Closed after initial enquiries Licensing 23-Jul-2025
Summary: We will not investigate this complaint about the Council issuing an Improvement Notice and a Civil Penalty Notice. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant appealed to the First Tier Tribunal Property Chamber. Therefore we cannot investigate.
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Southend-on-Sea City Council (24 023 392)
Statement Closed after initial enquiries Allocations 23-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing applications because there is insufficient evidence of fault to justify our involvement.
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Westminster City Council (25 000 291)
Statement Closed after initial enquiries Disabled facilities grants 23-Jul-2025
Summary: We cannot investigate Ms X’s complaint about adaptations made to her home. The law says we cannot investigate complaints about how the Council has maintained the property when it is acting as a social landlord.
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London Borough of Hounslow (25 000 337)
Statement Closed after initial enquiries Transport 23-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s refusal to renew her relative, Mr Y’s Blue Badge. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Redbridge (25 001 901)
Statement Closed after initial enquiries Parking and other penalties 23-Jul-2025
Summary: We will not investigate Mr X’s complaint about payment methods for parking charges. This is because we cannot add to the Council’s complaint response and in any case we cannot achieve the outcome Mr X wants.
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Leicester City Council (25 002 050)
Statement Closed after initial enquiries Other 23-Jul-2025
Summary: We will not investigate this complaint about the Council’s withdrawing access to its land. It is too late to complain about events occurring more than 12 months ago. There is not enough evidence of fault in the way the Council decided to close the access to its land. And we do not consider the complainant has a significant personal injustice because of the Council’s consultation with residents on plans for the land.
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Wiltshire Council (25 002 222)
Statement Closed after initial enquiries Other 23-Jul-2025
Summary: We will not investigate this complaint about an alleged data breach because the Information Commissioner’s Office is better placed to deal with the matter.